Retail Produce Account Manager

Charlie's Produce - Who We Are

Charlie's Produce is a privately owned wholesale produce company. We are the largest privately owned produce wholesaler on the West Coast, and we are growing. The secret to our success in this industry is PEOPLE! We strive to hire the best and we reward them with a working environment that fosters loyalty, stability, innovation, and growth. Charlie's was founded in quality, and we are proud that it is still our focus.

With a team of dedicated people who are passionate about food, supply chain, and their community we are looking for like minded individuals to help further our goal to enhance our communities through quality produce.

What we offer:

• An amazing company culture
• Medical/Dental/Vision on the first of the month following hire
• ESOP (Profit Sharing) and 401(k)
• Paid vacations, paid holidays
• Pre-tax commuter benefits, and onsite parking
• Coverage under State Sick Leave
• 100% Prepaid College Tuition for employees and their dependents
• Employee assistance program (EAP)

Additional Compensation Details:

• $82,000- $92,000annually
• This role is bonus- eligible
• Potential 90-day performance-based raise
• Yearly review with possibility of increase based on performance and tenure

About the Role

Charlie's Produce is seeking a motivated and customer-focused Retail Produce Account Manager to manage and grow an established portfolio of retail accounts while identifying new business opportunities. This role serves as a trusted advisor to customers, leveraging produce industry expertise to drive sales growth, customer satisfaction, and long-term partnerships.

The ideal candidate has a strong background in produce sales, exceptional relationship-building skills, and a proven track record of meeting sales and profit objectives.At Charlie's Produce, you'll be part of a team dedicated to delivering exceptional fresh produce solutions while building lasting customer relationships. This is an opportunity to combine industry expertise, relationship management, and sales leadership in a growing and dynamic environment.

Key Responsibilities

Account Management & Business Development

• Manage and grow an existing book of business while maintaining strong customer relationships
• Identify and pursue new account opportunities to increase revenue and market share
• Develop and present profitable produce programs to prospective and existing customers
• Generate sales quotations and respond to customer requests and proposals
• Drive customer retention through exceptional service and ongoing account support

Customer & Market Expertise

• Maintain a thorough understanding of produce commodities, market trends, growing conditions, and pricing strategies
• Provide expert product recommendations and consultative solutions to customers
• Communicate customer preferences, needs, and opportunities to buyers, operations teams, and sales support staff
• Develop and maintain pricing guides and ordering programs to maximize customer success

Sales Operations

• Ensure all customer orders are submitted accurately and within established deadlines
• Process credit memos, responsibility forms, and other required documentation promptly and accurately
• Monitor product quality and availability by conducting regular warehouse walkthroughs
• Support special promotions, sales initiatives, department resets, and grand openings as needed

Team Collaboration

• Build and maintain professional relationships with customers, vendors, and internal teams
• Participate in sales meetings, training sessions, and special projects
• Contribute to achieving company sales, gross profit, and customer service objectives

Required

• 2-5 years of progressive account management or produce sales experience
• Strong knowledge of produce commodities and produce industry market conditions
• Proven ability to develop customer relationships and drive sales growth
• Excellent communication, presentation, and interpersonal skills
• Strong organizational skills with exceptional attention to detail
• Proficiency with Microsoft Office and general computer applications
• Demonstrated problem-solving and time management abilities
• Ability to manage multiple priorities in a fast-paced environment
• Strong phone sales and customer service skills
• High school diploma or equivalent

Preferred

• Experience in both retail and wholesale produce sales
• College degree in Business, Marketing, Agriculture, or a related field
• Established network within the retail produce industry

All job offers for this position are contingent upon passing a criminal background checkafter a conditional offer of employment. No applicants will be disqualified based on the mere presence of criminal history, and an individualized assessment shall be conducted before any conditional offer of employment is revoked.

Attorney General's Washington Fair Chance Act guide

RCW 49.94.010

All your information will be kept confidential according to EEO guidelines.

This is a safety-sensitive position.

This employer participates in E-Verify and will provide the Social Security Administration and if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization.

We do not provide H1-B sponsorships at this time.

Please note that the pay range provided is a good faith estimate for the position at the time of posting. Actual compensation will be dependent on factors, including but not limited to, the individual's qualifications, experience, knowledge, skills, and abilities as well as physical work location within the state.

For additional protected privacy information please visit:Privacy Policy | Charlie's Produce (charliesproduce.com)

Charlie's Produce is an Equal Opportunity Employer

Visit our Employment Page for more details or to view our privacy center: https://www.charliesproduce.com/careers/

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