New

Clinic/Practice Assistant, Rheumatology

Newton-Wellesley Hospital
$19.37 - $27.71
United States, Massachusetts, Newton
2000 Washington Street (Show on map)
Jun 22, 2026
The Mass General Brigham Medical Group is a system-led operating entity formed by Mass General Brigham to deliver high quality, low cost, innovative community-based ambulatory care. This work stems from Mass General Brigham's unified system strategy to bring health care closer to patients while lowering total health care costs. The Medical Group provides a wide range of offerings, including primary care, specialty care, behavioral and mental health, and urgent care, both digitally as well as at physical locations in Massachusetts, New Hampshire, and Maine. The group also offers outpatient surgery and endoscopy, imaging, cardiac testing, and infusion. We share the commitment to delivering a coordinated and comprehensive experience across all locations, ensuring the appropriate level of care is available to every patient across our care delivery sites. Located on the Newton-Wellesley Hospital main campus (2000 Washington Street, in Newton, MA) in the White building, the Division of Rheumatology at Newton-Wellesley Hospital provides patient care, medical education, and clinical research. Our team of 5 providers perform all outpatient, emergency room, and inpatient evaluations for patients with rheumatic disorders. Our state-of-the-art treatment is provided for conditions and diseases affecting the musculoskeletal system, which includes joints, soft tissues, connective tissues, muscles, and bones. Our physicians diagnose and treat autoimmune diseases and different types of arthritis. We are seeking a Full-Time, 40-hour Clinic/Practice assistant to support out outpatient Rheumatology office onsite Monday-Friday 8:30am-5:00pm. We are looking for a second team member to join our close-knit front desk team and work closely besides our current front desk team member. Performs both administrative and clinical functions to support smooth and efficient clinical service or practice operations, under minimal supervision. Performs administrative duties related to patient visits including scheduling, check-in, check-out duties (performs all duties of the other levels at highest proficiency level). Actual job duties may vary by Department. Does this position require Patient Care? No -Perform routine administrative and clerical duties relating to a clinical service or physician practice office. Make patient appointments and maintain appointment records. Assist callers with routine inquiries, and schedule appointments. Process patient billing forms and scan documents to patient medical record/LMR. -Acts as "Super User" for scheduling, registration and billing systems. Provides assistance and training to others in these areas. May perform more complex or specialized functions (i.e. surgical scheduling, schedule changes/blocking) at more advanced competency level. -Provides functional guidance to Office and Practice Assistants. -In conjunction with Supervisor oversees daily activities of practice staff. -May be required to accept co-payments. Handles, screens and/or takes messages related to prior authorizations, provider questions, prescription refills, and test results. Education High School Diploma or Equivalent required Can this role accept experience in lieu of a degree? yes Licenses and Credentials Experience office experience 3-5 years required Knowledge, Skills and Abilities - Strong technology and MS Office skills - Advanced Outlook, Word, Excel, PowerPoint Knowledge of office operations and standards and understanding of office procedures including filing, copying, scanning, printing and faxing. - Ability to use phone system and manage more non-routine phone calls and solve routine issues as appropriate. - Communicating effectively in writing as appropriate for the needs of the audience and Talking to others to convey information effectively. - Understanding written sentences and paragraphs in work related documents, to correspond and communicate with others clearly and effectively (including composing/editing e-mail, memos and letters), and to take complete and accurate messages. - Managing one's own time and the time of others. - Well organized and good time management skills to manage multiple tasks effectively, follow established protocols, and work within systems. - Ability to proofread and edit written documents. Newton-Wellesley Hospital is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.