New

Customer Support Specialist

TEKsystems
$20.00 / hr
life insurance, sick time, 401(k), retirement plan
United States, New York, Wappingers Falls
Jun 06, 2026
Customer Support Specialist - On-Site Location: Wappingers Falls, NY Schedule: Monday-Friday \| 11:00 AM - 7:00 PM Hours: 35 hours/week Type: Ongoing Contract Why This Role Stands Out * Consistent weekday schedule - no nights or weekends * Long-term opportunity with strong potential for extension or conversion * Work with a mission-driven organization making a real impact * Stable, professional office environment About the Role We're looking for a Customer Support Specialist to join a growing team in Wappingers Falls. This is a highly visible, team-oriented role supporting both internal operations and external customers. If you're detail-oriented, organized, and enjoy helping people, this is a great opportunity to build experience in a professional environment. What You'll Be Doing * Support customers via phone and email - delivering a positive, professional experience * Create and process accurate customer quotes * Perform order entry and ensure all orders are correct before submission * Run usage and reporting data for key product lines * Partner with internal teams to resolve customer questions and issues * Maintain accurate records in internal systems * Assist with general administrative and process support tasks What We're Looking For * 1+ year of customer service, customer support, or administrative experience * Strong attention to detail - accuracy is critical in this role * Comfortable working with data, reports, and basic Excel * Clear communication skills (phone + email) * Reliable and able to work on-site Monday-Friday Nice to Have: * Experience with order entry, quoting, or CRM systems Who This Is For * Recent college grads looking to get their foot in the door * Candidates with retail, call center, or administrative backgrounds * Anyone who enjoys fast-paced, structured work and helping customers Apply If You Are: * Organized and detail-focused * Customer-oriented with a strong work ethic * Looking for a stable, long-term opportunity Job Type & Location This is a Contract position based out of Wappingers Falls, NY. Pay and BenefitsThe pay range for this position is $20.00 - $20.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace TypeThis is a hybrid position in Wappingers Falls,NY. Application DeadlineThis position is anticipated to close on Jun 12, 2026. About TEKsystems We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records. Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.