Warranty Analyst

Warranty Analyst (Contract)

Location: Irvine, CA

Pay: Up to $29.34/hour

Duration: 6-Month Project

We are seeking a detail-oriented Warranty Analyst to support a high-volume automotive warranty program. This contract opportunity is ideal for candidates with experience in data entry, returns processing, customer support, reporting, and administrative operations.

Key Responsibilities

• Process daily Return Material Authorizations (RMAs) using internal company systems.
• Monitor, track, and document incorrect or incomplete product returns.
• Communicate with field teams regarding return discrepancies and required corrective actions.
• Generate daily, weekly, and ad hoc reports using Microsoft Excel, including pivot tables.
• Serve as the primary point of contact for recipients of campaign and warranty-related parts.
• Maintain accurate records and ensure timely resolution of return and warranty issues.
• Collaborate with management and cross-functional teams to identify challenges and implement process improvements.
• Provide professional written communication and support to internal and external stakeholders.

Qualifications

• Previous experience in warranty administration, returns processing, customer service, logistics, inventory control, or administrative support preferred.
• Proficiency in Microsoft Excel, including the use of pivot tables.
• Strong attention to detail and organizational skills.
• Excellent written and verbal communication abilities.
• Ability to compose professional, grammatically correct emails.
• Strong problem-solving skills and ability to work effectively in a fast-paced environment.
• Ability to manage multiple priorities while maintaining accuracy.

Benefits

• Medical, dental, vision, and pet insurance
• 401(k) Retirement Savings Plan
• Health Savings Account (HSA)
• Employee Assistance Program (EAP)
• Commuter/Parking Accounts
• AD&D Insurance
• People Perks Program

If you're looking for an opportunity to support a dynamic automotive warranty operation and build valuable industry experience, click Apply Now.

Advantage Technical connects top- talent in technology, engineering, and technical fields with forward-looking companies.

Advantage Technical is an equal opportunity employer. All applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other legally protected status. Advantage Technical offers reasonable accommodations for qualified individuals with disabilities; contact your local branch for inquiries. Advantage Technical is an E-Verify employer. See our Privacy Notice for Candidates and Employees/Contractors at https://smgroupna.com/privacy-notice-for-candidates-and-employees-contractors. By applying, you consent to receive AI-generated and non-AI-generated calls, texts, or emails from Staffmark Group, its affiliates, and partners. Frequency varies and message/data rates may apply. Reply STOP to cancel or HELP for help.