SYSTEM ANALYST I

At Phoenix Defense, our team members have incredible opportunities to work on state-of-the-art modeling and simulation programs that prepare the nation's armed forces to protect and serve our country and allies throughout the world. We look for people who have bold new ideas, courage, and an entrepreneurial spirit to join forces to create the future while having fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work - and we have an insatiable drive to do what others think is impossible. With every job we fill, our focus is on providing best in class service to our customers while offering the opportunity for professional growth in a rewarding and innovative work environment. We have an exciting opportunity for a highly motivated professional to fill the position of Systems Analyst I on our JLCCTC program.

This is an onsite position at our Orlando, FL offices.

WHAT YOU WILL DO:

• Work under the guidance of senior administrators in a small team of software professionals within an Agile environment to support team milestones and project goals.
• Assist in the routine maintenance, monitoring, and optimization of network infrastructure and virtualized systems.
• Support the deployment and configuration of VMware solutions and virtual desktop infrastructure (VDI) templates.
• Execute standard system maintenance, including installing operating systems, service packs, security patches, and bug fixes across Windows and Linux environments.
• Perform initial troubleshooting and technical support for VMware environment issues, escalating complex problems as necessary.
• Assist with the configuration of Cisco networking equipment, including basic routing, switching, and VLAN management.
• Build and stage computer hardware and virtual machines within a VMware environment as part of program infrastructure scaling.
• Maintain accurate inventory and documentation for Government Furnished Equipment (GFE) and program-specific software licenses.
• Provide on-site technical support during domestic and international travel to Military Installations.

ABOUT YOU:

• At Phoenix Defense, we hire innovative, forward-thinking problem-solvers who love what they do! In addition to possessing the ability to live out our core values daily, candidates must possess the following requirements:
• Associate or Bachelor's degree in Computer Science, Network Engineering, Information Systems, or a related technical field (Recent graduates are encouraged to apply).
• 0 to 3 years of experience supporting IT projects, networking, or systems administration.
• Foundational knowledge of Windows Server, Active Directory, and Group Policy management.
• CompTIA Security+, CCNA, or VMware Certified Technical Associate (VCTA) is highly preferred.
• Understanding of IT protocols and wired/wireless networking infrastructures.
• Strong written and oral communication skills with a focus on technical documentation.
• Must hold (or have the ability to obtain) a DoD Secret security clearance.
• Due to the nature of work performed within this facility, U.S. citizenship is required.

Knowledge, Skills, and Capabilities:

• Basic familiarity with multiple Operating Systems, including RHEL 8/9, Windows 11, and Windows Server 2022.
• Introductory knowledge of server hardware (blades), storage solutions (NetApp), and user account management.
• Fundamental understanding of networking concepts such as VLANs, subnets, and standard protocols.
• Interest in or exposure to container technologies like Kubernetes is a plus.
• Eagerness to develop a thorough professional understanding of VMware virtualization technologies.