Housing Support Specialist

The Division of Academic & Student Affairs ( DASA) is where students discover connections and community. It is where students live, where they gather, where they improve themselves, each other, and their university. DASA is where students seek guidance and support, both in and outside of the classroom. The division serves all students at NC State through three integrated components: academic affairs, student affairs, and University College.

NC State wants employees to achieve their highest potential at work, learn more about our employee value proposition here ( You Belong Here). The Division of Academic and Student Affairs is the place to work for values-driven faculty and staff who are passionate about promoting the success of the whole student.

University Housing serves as a unit within DASA. University Housing is a comprehensive department that provides services and high-impact experiences for over 10,000 on-campus residents through residence life, residential learning, housing operations, facilities and business operations, administration and occupancy management and conference services. For more information regarding the mission, vision, and values of University Housing, we encourage applicants to review the University Housing website.

As a Pack member, you belong here, and can enjoy exclusive perks designed to enhance your personal and professional well-being. As you consider this opportunity, we encourage you to review our Employee Value Proposition and learn more about what makes NC State the best place to learn and work for everyone.

What we offer:

Attain Work-life balance with our Childcare benefits, Wellness & Recreation Membership, and Wellness Programs that aim to build a thriving wolfpack community.

Disclaimer: Perks and Benefit eligibility is based on Part-Time or Full-Time Employment status. Eligibility and Employer Sponsored Plans can be found within each of the links offered.

University Housing is seeking a Housing Support Specialist to join our team and work at the main front desk of University Housing. This position supports the day-to-day administrative operations for the University Housing office, to include supervision of the student Housing Ambassador staff and manages all aspects of the front office operation.

This position plays a vital role as a strong communicator with stakeholders, including residents, parents and families, campus partners, and other staff in University Housing. This position stays abreast of current and upcoming processes within the department to help answer questions via email, phone calls, and walk-ins to the office. A successful candidate is driven to perform all duties of the office with excellence, confidentiality, discretion and attention to detail.

This position requires excellent customer service skills, strong administrative skills, and possession of a calm demeanor in order to understand needs and respond to issues that require a rapid response. A strong candidate will be proactive, flexible, resourceful, compassionate, approachable, thorough and an excellent communicator.

High School Diploma or equivalency and one year of related office experience; or equivalent combination of training and experience.

Please include as attachments a resume/CV, cover letter, and contact information for at least 3 professional references.

If no applicants apply who meet the required competency level and training & experience requirements, then management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market considerations.

NC State University is an equal opportunity employer. All qualified applicants will receive equal opportunities for employment without regard to age, color, disability, gender identity, genetic information, national origin, race, religion, sex (including pregnancy), sexual orientation, and veteran status. The University encourages all qualified applicants, including protected veterans and individuals with disabilities, to apply. Individuals with disabilities requiring disability-related accommodations in the application and interview process are welcome to contact 919-513-0574 to speak with a representative of the Office of Equal Opportunity.

If you have general questions about the application process, you may contact Human Resources at (919) 515-2135 or workatncstate@ncsu.edu.

Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit.

NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.