IT Product Manager, Consultant

Your Role

The Operations Portfolio team within Blue Shield of California provides robust solutions for our business partners, providers and members which improve the overall health care experience from claims processing to benefit enrollment. IT Product Manager Consultant will report to the Manager, Membership & Support in the Operations Portfolio. In this role you will be responsible for the development and support of complex technology solutions related to the Operations Portfolio. This includes interfacing with IT, business, and vendor partners to understand and influence requirements and technical solutions that optimize cost, quality, and fit for purpose.

Your Knowledge and Experience

• Requires a bachelor's degree in Business, Finance, Economics, Public Health, or Information Technology. Graduate level degree (e.g. MBA, MS or MA) is highly desirable.
• Requires 8 years of prior relevant enterprise IT experience. Minimum 6 years of experience in Product Management, Management Consulting, or Entrepreneurship required
• 3 years of experience in a Product Manager, Product Owner, Systems Lead or Technical Owner role preferred
• Requires hands on experience with SAP, SQL, Oracle, Scripting and Informatica (PowerCenter or Cloud, mappings, workflows, CDC, pushdown optimization, metadata lineage)
• Proven experience designing and delivering integrations, ETL pipelines and reconciliation processes for commissions, billing, claims or payments
• Strong Healthcare or Financial domain experience; preferred experience in enrollment, billing, provider, claims and payment flows
• Strong communication, leadership and stakeholder management skills with ability to influence engineering, operations and business teams
• Experience with CI/CD for SAP and ETL, automated testing frameworks, performance testing and observability tooling
• Practical knowledge of security, compliance and data governance in regulated environments (HIPAA, financial audit controls)
• Preferred: experience with SAP middleware (PI/PO, CPI), cloud data platforms (AWS/Azure), data warehouse/BI tools, and relevant certifications (SAP, Informatica, Agile/Product Owner)

Hybrid

This role requires employees to be in - office based on our hybrid workplace model, balancing purposeful in - person collaboration with flexibility. For most teams, this means coming into the office two days each week.

Employees living more than 50 miles from an office location will work with their manager to determine in-office time based on business need.

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