New

Mortgage Customer Service Representative

TEKsystems
$17.00 - $18.50 / hr
life insurance, sick time, 401(k), retirement plan
United States, Michigan, Troy
May 21, 2026
Customer Service Representative - Mortgage Servicing Kickstart your career in the mortgage industry with a fast-paced, customer-focused role supporting homeowners with insurance-related inquiries. Pay: * $17/hr (English) * $18.50/hr (Bilingual Spanish) What You'll Do: * Handle 35-45 inbound calls daily * Answer questions on homeowners insurance, payments, and coverage * Provide clear, professional resolutions while navigating multiple systems Schedule: * Training: 45 days onsite (9:30 AM - 6:00 PM) * After training: Hybrid (10:30 AM - 7:00 PM) * No time off allowed in the first 6 weeks What We're Looking For: * 1+ year customer service experience (call center or admin preferred) * Strong communication and multitasking skills * Basic computer skills and typing (35 WPM) * Reliable internet and transportation Why Apply: * Entry-level friendly with strong training * Opportunity to grow in mortgage/financial services * Stable, high-demand industry Apply today if you're customer-focused, reliable, and ready to grow your career! Job Type & LocationThis is a Contract to Hire position based out of Troy, MI. Pay and BenefitsThe pay range for this position is $17.00 - $18.50/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace TypeThis is a hybrid position in Troy,MI. Application DeadlineThis position is anticipated to close on Jun 1, 2026. About TEKsystems We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records. Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.