Driver License Examiner w/CDL - Norristown (Bilingual)

The Driver License Examiner position with the Department of Transportation gives you the chance to support safe driving across the Commonwealth. This role lets you work directly with the public while helping ensure that drivers meet important safety standards. You will build strong customer service and evaluation skills in a fast-paced setting. Join a team that plays a key part in protecting Pennsylvania roads.

This position supports highway safety by conducting driver exams, reviewing identity documents, and assisting customers at Driver License Centers. The role involves evaluating driving skills, processing applications, and preventing fraud. As a Driver License Examiner, you will perform the following duties:

• Driver Skill Testing: Conduct vision checks, knowledge exams, road tests, and vehicle safety reviews
• Document Review: Examine applications and identity documents to confirm authenticity and prevent fraud
• Customer Assistance: Process applications, provide information, and issue driver license products
• Fraud Prevention: Access systems and verify documents to establish identity and eligibility
• Compliance Tasks: Follow customer service policies, REAL ID rules, and fee waiver guidelines
• Workplace Standards: Maintain a clean workspace and adhere to safety procedures and training requirements

Work Schedule and Additional Information:

• Full-time employment, 80 hours bi-weekly
• Work hours are 8:15 AM to 4:45 PM, Tuesday, Friday, and Saturday, 9:15 AM to 5:45 PM Wednesday and Thursday, with a 30-minute lunch.
• Overtime and travel as needed
• Telework: You will not have the option to telework in this position.
• Salary: In some cases, the starting salary may be non-negotiable.
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

QUALIFICATIONS

Minimum Experience and Training Requirements:

• One year of experience as a Driver License Examiner Assistant (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or
• Two years of experience obtaining, evaluating, and providing information to the public.

Special Requirements:

• This position requires an active Pennsylvania non-commercial Class C Driver's License or equivalent and twenty-one years of age at the time of application.
• This position requires no suspensions or revocations of a driver's license during the five year period immediately preceding employment.
• All employees in this job hired after February 28, 2022, are required to obtain an active unrestricted Class M driver's license within the first six months of employment or before the end of the probationary period and maintain it during employment.
• This position requires possession of an active Class A Pennsylvania Commercial Driver's License or equivalent with the following endorsements: P and N. The Commercial Driver License cannot have any of the following restrictions: E, L, N, O, or Z.

Other Requirements:

• You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency Guidelines.
• You must be able to perform essential job functions.

Legal Requirements:

• This position requires the selected candidate to undergo and pass a Fingerprint and Name-Based Criminal History Check prior to employment.

How to Apply:

• Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
• If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
• Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
• Failure to comply with the above application requirements may eliminate you from consideration for this position.
• All application materials and interview responses must reflect the applicant's own experience, qualifications, and work. Applicants may use generative AI tools for preparation purposes only. Use of AI to misrepresent or falsify information, or to assist during interviews, is not permitted. Review the Guidance for Generative AI Tools & Job Seekers for additional information.

Veterans:

• Pennsylvania law (51 Pa. C.S. *7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.

Telecommunications Relay Service (TRS):

• 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.

• Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
• Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
• Your score is valid for this specific posting only.
• You must provide complete and accurate information or:
  • your score may be lower than deserved.
  • you may be disqualified.
• You may only apply/test once for this posting.
• Your results will be provided via email.