New Employee Welcome Center Coordinator

Reporting to the New Employee Welcome Center's Manager, this position will be responsible for the daily operations of the New Employee Welcome Center, serving as the primary point of contact for routine onboarding activities and HR-related questions. The HR Coordinator will coordinate logistics, distribute communications, processes transactions, and maintain records related to onboarding activities the New Employee Welcome Center supports in compliance with established policies and regulations. The position will triage and respond to basic inquiries escalating more complex questions and matters to the New Employee Welcome Center Manager or Division HR. Additionally, the role will will work closely with LinkUW and the Office of Human Resources' Internal Operations team to order supplies and maintain equipment. The position will assist in the training of Student Hourly employees and may contribute to the planning, scheduling, assignment, and review of their work.

This position is expected to work onsite at a designated campus location 100% of the time.

• Enters, reviews, and processes HR transactions according to established policies and procedures

• Serves as a point of contact to employees, managers, and internal and external stakeholders. Responds to inquiries and escalates more complex issues to the appropriate authorities

• Creates and maintains various HR specific reports, databases, and/or records to ensure compliance with established policies, procedures, and legal rules and regulations

• Manages the dissemination of HR related communications to various audiences under the direction of leadership

• Schedules logistics and secures resources for recruitment processes, onboarding activities, payroll functions, and/or other HR related activities

• Audits and tracks compliance for various HR functions such as performance evaluations, onboarding, off boarding, criminal background checks, and credentialing

• This position is located within the Office of Human Resources in the operational area of the Administrative Services Unit. The Administrative Services Unit (ASU) provides high-quality support to both administrative and academic divisions across campus. As a centralized resource, ASU offers comprehensive and innovative human resources (HR) services. The New Employee Welcome Center is new and important initiative designed to create a more consistent and welcoming onboarding experience for new employees at UW-Madison, and will serve as a centralized hub for essential onboarding activities and HR support.

• The minimum starting salary for this position is $24.00 per hour.

• Actual pay is determined at hire and is based on experience and qualifications.

• This position offers a comprehensive benefits package, including generous paid time off, competitively priced health/dental/vision/life insurance, tax-advantaged savings accounts, and participation in the nationally recognized Wisconsin Retirement System (WRS) pension fund. For a summary of benefits, please see https://www.wisconsin.edu/ohrwd/benefits/download/univstaff.pdf.

• Prior experience working in an administrative role in a professional office setting.

• Excellent customer service skills, which include patience, attentiveness, clarity, as well as being timely, responsive, intuitive, positive, calm, helpful; can listen and checks for understanding.

• Effective oral, written, and non-verbal communication skills with internal and external customers.

• Strong computer skills and use of software applications including MS Office Suite.

• Experience in human resources or related field.

• Ability to maintain a high level of attention to detail in an environment where distractions may occur, and multi-tasking is often required.

• Experience working in higher education.

• Experience with auditing, data collection, data organization, and/or preparing and filing reports.

• Experience in a complex organization with multiple stakeholders and motivating groups.

• Required: High School Diploma

• To apply for this position, please click the "Apply" button. You will be prompted to upload the following documents: Cover Letter & Resume.

• Please note when applying, there will be only one attachment field. You must upload all your documents in the attachment field.

• After reading the Job Summary and Key Job Responsibilities, submit a cover letter containing specific, firsthand examples of how your current knowledge, skills, and abilities, or a past experience would support your success in the role. We value authenticity and transparency. Please ensure all responses reflect your personal experience. Applicants may be asked to elaborate on provided examples during the interview process.

• Applicants should provide a resume detailing their training and experience relating to the required and preferred qualifications referenced above.

• Please note that successful applicants are responsible for ensuring their eligibility to work in the United States (i.e. a citizen or national of the United States, a lawful permanent resident, a foreign national authorized to work in the United States without need of employer sponsorship) on or before the effective date of appointment. UW-Madison is not an E-Verify employer, and therefore, is not eligible to employ F1 STEM OPT Extension participants.

• The application deadline is 11:59 pm on April 20, 2026.

Kayla Eckerty, kayla.eckerty@wisc.edu, 608-890-4609

Relay Access (WTRS): 7-1-1. See RELAY_SERVICE for further information.

Diversity is a source of strength, creativity, and innovation for UW-Madison. We value the contributions of each person and respect the profound ways their identity, culture, background, experience, status, abilities, and opinion enrich the university community. We commit ourselves to the pursuit of excellence in teaching, research, outreach, and diversity as inextricably linked goals.

The University of Wisconsin-Madison fulfills its public mission by creating a welcoming and inclusive community for people from every background - people who as students, faculty, and staff serve Wisconsin and the world.

The University of Wisconsin-Madison is an Equal Opportunity Employer.

Qualified applicants will receive consideration for employment without regard to, including but not limited to, race, color, religion, sex, sexual orientation, national origin, age, pregnancy, disability, or status as a protected veteran and other bases as defined by federal regulations and UW System policies. We promote excellence by acknowledging skills and expertise from all backgrounds and encourage all qualified individuals to apply. For more information regarding applicant and employee rights and to view federal and state required postings, visit the Human Resources Workplace Poster website.

To request a disability or pregnancy-related accommodation for any step in the hiring process (e.g., application, interview, pre-employment testing, etc.), please contact the Divisional Disability Representative (DDR) in the division you are applying to. Please make your request as soon as possible to help the university respond most effectively to you.

Employment may require a criminal background check. It may also require your references to answer questions regarding misconduct, including sexual violence and sexual harassment.

The University of Wisconsin System will not reveal the identities of applicants who request confidentiality in writing, except that the identity of the successful candidate will be released. See Wis. Stat. sec. 19.36(7).

The Annual Security and Fire Safety Report contains current campus safety and disciplinary policies, crime statistics for the previous 3 calendar years, and on-campus student housing fire safety policies and fire statistics for the previous 3 calendar years. UW-Madison will provide a paper copy upon request; please contact the University of Wisconsin Police Department.