Sterile Processing Loaner Coordinator

SUMMARY:

The Sterile Processing Loaner Coordinator is responsible for coordinating the intake, tracking, communication, and return of loaner instrumentation while supporting frontend departmental communication. This role serves as a liaison between Sterile Processing, vendor representatives, clinics, and procedural areas to ensure compliance with hospital policies, regulatory standards, and surgical scheduling needs. When primary coordination responsibilities are not required, the incumbent will assist with tray inspection activities to support departmental workflow and productivity.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

Brown University Health employees are expected to successfully role model the organization's values of Compassion, Accountability, Respect, and Excellence as these guide our everyday actions with patients, customers and one another.

Loaner Instrumentation Management

• Coordinate the sign in, documentation, and tracking of all loaner trays entering the department.

• Ensure loaner sets meet hospital policy requirements, including arrival timeframes, completeness, and supporting documentation.

• Monitor compliance with loaner instrumentation procedures and identify discrepancies.

• Coordinate the timely pickup and return of loaner trays following surgical case completion.

Vendor Communication & Compliance

• Serve as the primary point of contact for vendor representatives regarding loaner instrumentation.

• Contact vendor representatives when trays are not signed in properly, arrive late, or are incomplete.

• Reinforce hospital expectations related to loaner processes, documentation, and delivery standards.

• Communicate recurring compliance issues to SPD leadership for follow up and resolution.

Clinic & Department Coordination

• Work closely with clinics, procedural areas, and the Operating Room to facilitate effective communication regarding loaner instrumentation.

• Answer department phones and respond to inquiries from clinical areas, vendors, and staff.

• Assist with door coverage to maintain controlled access to the department as needed.

• Act as a liaison between SPD and clinical stakeholders to minimize case delays and workflow disruptions.

Operational & Departmental Support

• Reduce workflow interruptions for SPD technicians by managing front end communication and coordination responsibilities.

• Assist with tray inspection activities when primary loaner coordination and communication duties are not required.

• Support compliance with Joint Commission, infection prevention, and hospital regulatory standards related to loaner instrumentation.

• Assist with tracking and trending loaner related issues, including late arrivals, missing items, or documentation deficiencies.

• Participate in departmental process improvement initiatives as assigned.

Performs other duties as assigned.

EDUCATION:

High school diploma or equivalent required.

EXPERIENCE:

Minimum of one (1) year of experience in Sterile Processing, surgical services, supply chain, or a healthcare operations role.

Ability to communicate professionally with vendors, clinicians, and hospital staff.

Strong organizational skills with attention to detail.

Ability to manage multiple priorities in a fastpaced healthcare environment.

CRCST or equivalent certification preferred.

Experience with loaner tray coordination or surgical services workflows preferred

Familiarity with Joint Commission standards related to sterile processing preferred

SUPERVISORY RESPONSIBILITY:

None

Pay Range:

EEO Statement:

Brown University Health is committed to providing equal employment opportunities and maintaining a work environment free from all forms of unlawful discrimination and harassment.

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Driving Required: