Sales Support Specialist

Location:

The Sales Support Specialist serves as an integral collaborative partner for Account Managers in the provision of solutions in welding products as well as industrial and specialty gases. This role partners with customers on tools, hardware, materials, and procedures. In collaboration with an Account Manager, the Sales Support Specialist develops quotes, navigates pricing inquiries, nurtures relationships with customers, and facilitates sales activities to help advance overall territory sales.

• Champion Safety and Well-being: Mindfully follow all safety policies and use of protective equipment to foster a secure environment for yourself and your team.

• Build Lasting Connections: Create a positive atmosphere by engaging authentically with customers, vendors, and branch personnel to support mutual business growth.

• Partner for Success: Work in collaboration with Account Managers to welcome new customers and identify market opportunities for our gas and product supply agreements.

• Guide Strategic Solutions: Develop quotes, guide pricing strategies, and process orders to ensure our customers receive the best possible support for their operations.

• Meaningfully Address Customer Needs: Courteously navigate inquiries regarding billing and order status, providing thoughtful follow-up to ensure total satisfaction.

• Leverage Modern Tools: Use Salesforce daily to maintain an accurate and helpful record of customer interactions, contributing to a clear and organized sales analysis.

• Cultivate Your Expertise: Continuously advance your professional skills and product expertise to remain a trusted contributor to the Airgas NorPac team.

• High school diploma or equivalent; ideally, you bring a Bachelor's degree or a combination of three years of related experience and education that has prepared you for this role.

• We value experience in industrial outside sales (approximately three years is a great benchmark).

• Ideally, you have some familiarity with compressed gases or welding knowledge.

• We encourage candidates with customer service or sales experience in the local market to apply.

• You should have a valid driver's license, a clean driving record, and an appropriate level of auto insurance coverage.

• Commitment to operating within a drug-free workplace.

• We look for teammates with reliable transportation who can work flexible hours to support team goals and management expectations.

• You are comfortable navigating digital tools, including Google systems and CRM platforms (specifically Salesforce.com).

• We value the ability to share insights and present information clearly in front of a group.

• Possess effective and empathetic communication skills to connect with a diverse group of associates, management, regulatory agencies, and members of the community.

• Self-motivated with the ability to meet deadlines in a fast-paced, evolving environment.

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Benefits

We care about and support our Airgas Families. This is evident not only through our competitive compensation but also through a comprehensive benefits package that includes medical, dental, and vision plans, short-term and long-term disability, life and accidental death and dismemberment (AD&D) insurance, Employee Assistance Program (EAP), pre-tax commuter transportation benefit, parental leave, vacation, sick time, floating holidays, jury duty and funeral/bereavement leave, and paid holidays for all eligible full-time employees.

Additionally, we offer our eligible employees a 401k plan with company matching funds, tuition reimbursement, discounted college tuition for eligible employees' dependents, and an Airgas Scholarship Program for dependent children.

Associates who are members of collective bargaining units should review their bargaining agreement to determine whether they are eligible for some or all of the benefits described here and to see any special terms or conditions for eligibility.

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Your DIFFERENCES enhance our PERFORMANCE

At Airgas, we are committed to building a workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.

We welcome and consider applications from all qualified applicants, regardless of their race, gender, sexual orientation, religion, disability or any other protected characteristic. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world.

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About Airgas

Airgas, an Air Liquide company, is a leading U.S. supplier of industrial, medical and specialty gases, as well as hardgoods and related products; one of the largest U.S. suppliers of safety products; and a leading U.S. supplier of ammonia products and process chemicals. Through the passion and diversity of its 18,000 associates, Airgas fosters a culture of safety, customer success, sustainability and innovation. Airgas associates are empowered to share ideas, take initiative and make decisions.

Airgas is a subsidiary of Air Liquide, a world leader in gases, technologies and services for industry and healthcare. Present in 60 countries with approximately 66,500 employees, Air Liquide serves more than 4 million customers and patients.

Join us for a stimulating experience: At Airgas, you matter and so does the work you do. As a member of our team, you play an important role in the success of your team, making sure our products are created sustainably and delivered safely and efficiently. In turn, you'll find a welcoming workplace where you're valued for who you are and where you can fill your potential while growing a fulfilling career - whatever path you choose.

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Equal Employment Opportunity Information

We are an equal opportunity employer. We welcome all qualified applicants regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.

Airgas, an Air Liquide Company is a Government contractor subject to the Vietnam Era Veterans' Readjustment Assistance Act of 1974 and Section 503 of the Rehabilitation Act of 1973.

Airgas does not discriminate against qualified applicants with disabilities, and is committed to providing reasonable accommodations to the known disabilities of such individuals so as to ensure equal access to benefits and privileges of employment. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact us by email at us-accommodationrequest@airgas.com.

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