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Commercial Banking Relationship Manager II

Northwest Bank
United States, Pennsylvania, Mount Joy
Apr 06, 2026
PA0186 Mount Joy

Job Description

The C & I Commercial Relationship Manager II is responsible for serving as a trusted business advisor to clients and providing a full breadth of banking solutions to meeting their financial objectives and needs while also establishing a network of referral sources and Centers of Influence with regular calling efforts to generate new business opportunities. The C & I Commercial Relationship Manager II is also responsible for managing a portfolio of relationships, ensuring an exceptional client experience, while appropriately managing risk, credit quality, servicing, etc. in accordance with Northwest standards and in partnership with a portfolio management team.

Essential Functions
* Develop and expand existing commercial banking relationships
* Prospect actively and successfully bring in new relationships to Northwest
* Engage with the various product partners on a regular basis to discuss cross selling opportunities and referrals to expand and deepen client relationships
* Achieve and exceed budget goals as assigned individually and by region
* Actively participate in community and professional networking events
* Develop meaningful "Centers of Influence" relationships
* Establish and maintain an ongoing prospect list, and a set calling and meeting schedule for prospects, existing clients, and COIs
* Encourage existing clients to provide ongoing referrals for all types of products and services, and clients and their employees to maintain their personal banking at Northwest
* Manage a commercial loan portfolio of both credit and noncredit clients
* Make loan presentations and recommendations to Credit, team leaders, and senior line of business managers as required
* Partner with credit and portfolio management to ensure annual reviews and line of credit renewals are completed on a timely basis
* Ensure noncredit clients have appropriate treasury management and other related commercial services, and risk ratings are appropriate
* As required, collect on delinquent accounts
* Analyze financial statements and related credit material to stay apprised of client performance and assess risk on a continuous basis in conjunction with Portfolio Management
* Complete loan closings in partnership with Portfolio Management
* Ensure all credit files include current financial statements, agency reports, etc. in partnership with Portfolio Management, compliance with Northwest policies and procedures, and with Federal and State regulations
* Participate in continued sales, product and credit training

Education and Work Experience Preferred

  • Bachelor's Degree in Business, Accounting, Finance, Economics, or Marketing
  • 5-6 years of account relationship management
  • 5-6 years delivering strong sales performance

Knowledge, Skills, and Abilities

  • Comprehensive knowledge and understanding of C & I lending, loan servicing, and credit and non-credit products.
  • Strong negotiating skills in terms loan structure and pricing.
  • Knowledge and understanding of risk management.
  • Excellent verbal, written, and interpersonal communication skills.
  • Ability to multitask and effectively prioritize responsibilities.

Northwest is an equal opportunity employer. We are committed to creating an inclusive environment for all employees.

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