People Operations Total Rewards & ER Specialist

Total Rewards & Employee Relations Specialist, People Operations

The People Operaiions (PO) Total Rewards & Employee Relations Specialist supports the administration and design of HR processes that cultivate a pay for performance culture. The PO Total Rewards Specialist assists in the design and continued iteration of those processes that fall within our Performance Enablement Ecosystem including but not limited to goal setting, performance evaluations and feedback systems, employee relations/team member care and compensation management. This position also supports the administration and design of our benefits processes for staff and leadership.

The Impact You Will Create:

The PO Total Rewards Specialist will have a fundamental understanding of HR best practices, competencies, and legal requirements and will use practical application of this knowledge to enhance the Fearless' team member experience by:

• Collaborating with internal and external stakeholders to ensure successions completion of various HR projects and processes that are aligned with business objectives related to compensation, benefits, and performance.

• Consulting with leaders at all levels regarding team member performance, compensation, or other areas of concerns and providing HR guidance that both mitigates risks and supports team member experience.

• Leading benefit compliance, open enrollment and renewal efforts to influence decisions regarding benefit improvements.

Your Responsibilities in This Role:

• Provides project management and execution support for the design, rollout, and sustainment of compensation and performance enablement processes including review feedback cycles, merit increase changes, and rewards and recognition.
• Provides day-to-day performance management guidance to leaders (e.g., coaching, counseling, career development, disciplinary actions).
• Creates, organizes, plans, and presents various forms of training for managers specific to HR processes and systems. Creates training artifacts including job aides, guides, and other supplemental documentation.
• Prepares and maintains job descriptions for each position in the organization; ensures descriptions accurately reflect the work being performed by incumbents.
• Benchmarks jobs against survey data and other market intelligence to determine competitive compensation ranges for each position.
• Administer various employee benefits programs, including but not limited to our group health, flexible/health spending accounts, dental and vision, accident and disability, life insurance, 401(k), spot awards, and wellness benefits.
• In partnership with the HR Director, resolves complex employee relations issues.
• Review and respond to unemployment claims with appropriate documentation. Review monthly unemployment statements.
• Coordinate workers' compensation claims with third-party administrators. Follow up on claims.
• Other duties as assigned.

Skills and Qualifications We Require at Fearless:

At Fearless, we seek candidates who blend technical know-how with sharp problem-solving and advisory skills to drive real impact in the communities we serve. Here are the key qualifications for this role.

Technical Skills:

• Prior knowledge and demonstrated experience related to performance management processes.
• Prior knowledge and demonstrated experience related to compensation management processes.
• Prior knowledge and demonstrated experience administering benefits and leave programs.
• Ability to operate and manage work, strategically reason, and build relationships and influence others.
• Ability to manage multiple project timelines and operate independently.
• Strong interpersonal and communication skills, especially with organizational leaders.
• Ability to effectively communicate with diverse populations and all levels of employees.
• Demonstrated ability to adapt to an ever changing environment.

Leadership:

• Fostering strong partnerships and teamwork to achieve common goals through collaboration, interpersonal savvy, teamwork, and relationship building
• Demonstrating integrity, honesty, and transparency in actions and decisions through Ethical Behavior and Authenticity.
• Maintaining openness to new ideas, feedback, and learning opportunities through Open-Mindedness, Receptiveness, Continuous Learning, and Feedback Seeking.
• Adjusting to changing circumstances and demands with resilience and agility through Adaptability, Resilience, Flexibility, and Situational Awareness.

Industry & Business Acumen:

• Demonstrated ability to interpret changing benefit, leave, and other employment laws and make recommendations proactively to ensure compliance adherence.
• Prior knowledge and Experience in related Human Resources processes, platforms, or strategies.
• Thorough knowledge and understanding of employment law and implications to business processes.
• Demonstrated ability to partner with organizational stakeholders in evaluating business challenges and identifying opportunities for the design, implementation and evaluation of change initiatives, and to build ongoing support for HR solutions that meet the changing needs of customers and the business.

Workplace Knowledge Domain

• Prior experience in Paylocity.
• Expertise with HR at a technology or growing organization
• Experience in a government contracting environment
• Knowledge and application of all relevant laws and regulations in the United States relating to employment-provisions that set the parameters and limitations for each HR functional area and for organizations overall.

Physical Requirements:

• Ability to sit for extended periods while working on a computer or during meetings.
• Must be able to travel occasionally to client sites or company meetings.
• Ability to communicate effectively via phone, email, and in-person, requiring clear speech, listening, and written communication skills.
• Ability to move within an office environment, including reaching for files, using office equipment, and occasional light lifting (up to 10 pounds).

Life at Fearless

We're a digital integration consultancy on a mission to build a better tomorrow. At Fearless, we combine technology, people, and organizational development to solve meaningful problems. Through iterative development, we deliver smart, user-friendly solutions that make tech work better-for everyone.

But great tech is just part of the story. What really makes us Fearless is our Purple Culture.

What Makes Us Purple?
Being Purple means you:

• Are valued as a whole person-not just a job title
• Get matched with work that plays to your strengths and passions
• Are supported by coaches, not micromanagers
• Have the autonomy and clarity to make decisions and drive impact
• Join a community that celebrates equity, curiosity, and innovation
• Do work that matters-every day

We believe in flexibility, growth, and balance. Our benefits and culture are designed to support you in doing your best work-while making space for what matters to you outside of it.

We're proud to be an equal opportunity employer. At Fearless, we're building a workplace that welcomes and respects everyone-across race, gender, age, religion, identity, background, and ability.

Compensation at Fearless
Fearless is committed to providing a competitive compensation package that will meet your current and future needs. Our philosophy is aimed at rewarding team member contributions, supporting long-term financial growth and security, and overall well-being.

We believe in paying people fairly, so we've established a compensation model aimed to ensure everyone at Fearless - regardless of race, ethnicity, gender, sexual orientation, disability, religion, age, nationality, or willingness/ability to negotiate - is consistently paid fairly based on alignment to the needs and requirements of the role.

The salary range for this position is:

Minimum Salary: $65,822

Salary Midpoint: $79,645

Maximum Salary: $96,370

Hiring Range for Role: $65,822 - $80,000

*This position is eligible for a discretionary bonus based on individual and company performance criteria.

Benefits at Fearless

At Fearless, we take care of our team-because when you're supported, you can do your best work. We offer a flexible, family-friendly environment with benefits designed to support your health, growth, and life outside of work.

For Full-Time Team Members (Starting Day One):

• Flexible, life-friendly schedules
• 100% coverage for our medical HSA plan + HSA contributions
• Dental & vision covered 100% for you and your dependents
• Competitive premiums for HMO/PPO and dependent coverage
• 401(k) with 4% match & immediate vesting
• Paid Parental Leave and 12 weeks paid FMLA
• Generous PTO, 11 Federal Holidays, a Birthday Holiday, and Sick Leave
• Up to 15 days for Jury Duty and Bereavement Leave
• Education, wellness, and tech allowances
• Referral bonus: $6K-$12K for each successful referral
• Pet insurance & discount plans
• Employee Assistance Program (EAP)
• Legal support, life insurance, disability coverage

Reasonable Accommodations
Fearless is committed to providing reasonable accommodations for applicants and candidates with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please contact the Human Resources Department at hr@fearless.tech.

So, What's Next?

We've refined our hiring approach to make sure every team member is a great fit for Fearless-and that we're a great fit for you, too. If there's alignment, we'll reach out to kick off the interview process. Depending on the role or project, your experience may vary slightly, but it typically includes:

Introductory Interview
You'll connect with a recruiter to:

• Build rapport and get to know each other
• Review your experience and skills
• Talk through salary expectations and role details
• Set expectations for the rest of the process

Skills + Business Fit Interview
This is where we dig deeper to:

• Review findings from any technical assessments
• Walk through situational and values-based questions
• Explore how your approach aligns with Fearless culture and project needs

Some roles may also include customer interviews based on specific project requirements in addition to background check and security clearance requirements.