ESSA Bank, Operations Assistant, Seasonal

The Part Time/Seasonal Operations Assistant supports the Operations teams by completing projects, administrative tasks, and data entry with accuracy and timeliness. This role provides valuable exposure to the daily functions of CNB Bank and its divisions, offering students the opportunity to build practical experience, expand their knowledge of banking operations, and engage within a professional work environment.

Below is a list of essential functions of this position. Additional responsibilities may be assigned in the position.

KEY RESPONSIBILITIES

• Assist the operations team with projects, administrative assignments, and data entry as needed.
• Complete assigned tasks in a timely and accurate manner to support overall departmental workflow.
• Gain exposure to and develop foundational knowledge of CNB Bank's operational functions and its various divisions.
• Interact professionally with team members and colleagues while working within a fast-paced office environment.

ATTITUDES

Builds positive relationships with internal and external clients by valuing other's feelings and rights in both words and actions, and embracing other's unique beliefs, backgrounds, and perspectives by demonstrating:

• Respect: Demonstrates respect by engaging coworkers pleasantly, valuing differing perspectives, and communicating in a constructive and solutions-focused manner.
• Client Focus: Shows strong client focus by prioritizing accurate work, supporting timely completion of tasks, and ensuring all actions uphold the bank's service standards and regulatory expectations.
• Inclusion: Promotes inclusion by welcoming diverse viewpoints, participating positively in team interactions across multiple operational areas, and helping create an environment where everyone feels valued.

BEHAVIORS

Demonstrates strong business ethics and honest behaviors and the ability to positively influence and work with others to achieve excellent results by demonstrating:

• Leadership: Exhibits leadership by taking initiative in assigned tasks, navigating change with a positive attitude, and contributing to a productive and supportive operational environment.
• Integrity: Demonstrates integrity by adhering to bank policies, procedures, and regulations while maintaining accuracy and confidentiality in all client-related activities.
• Collaboration: Promotes collaboration by communicating openly with coworkers, supporting shared goals across operational teams, and assisting others to improve workflow efficiency.
• Volunteerism: Supports volunteerism by engaging in community events and helping strengthen the Bank's outreach efforts to positively impact local communities.

COMPETENCIES

Reflects skill, good judgement, positive conduct, and personal responsibility for assigned areas. Seeks to implement and leverage services and technologies that create efficiencies by demonstrating:

• Accountability: Shows accountability by owning assigned tasks, producing accurate work, and meeting deadlines while actively supporting the needs of multiple operational areas.
• Innovation: Demonstrates innovation by identifying opportunities to enhance processes and leveraging available technology to improve accuracy and efficiency.
• Professionalism: Displays professionalism through reliable communication, adherence to standards and expectations, and consistent representation of the Bank's values in daily interactions.

SEEKS PROFESSIONAL DEVELOPMENT OPPORTUNITIES

Expected to take an active role in professional development by seeking opportunities to expand their knowledge of banking operations across multiple departments. This includes demonstrating a willingness to learn new systems, understand cross-functional processes, and develop a broader perspective of how various operational areas connect to support the Bank's overall mission. By engaging in ongoing training, asking questions, and embracing hands-on learning experiences, the Assistant strengthens their competencies, enhances their understanding of the banking industry as a whole, and contributes more effectively to team and organizational success.

QUALIFICATIONS, EDUCATION, & EXPERIENCE

To perform this position successfully, an individual must be able to perform each essential position requirement satisfactorily and a skills inventory is listed below. Candidates should be current high school or college students, or recent graduates, who are interested in gaining foundational experience in banking during summer or seasonal breaks. No prior banking experience is required-just a willingness to learn, strong attention to detail, and an interest in developing a broad understanding of how different departments within the Bank work together. A background screening will be conducted.

• LANGUAGE SKILLS: Ability to read, comprehend, and interpret documents. Possesses professional communication and interpersonal skills to write and speak effectively both one-on-one and before groups of clients or employees of the organization. Ability to communicate to clients directly and effectively.
• TECHNOLOGY SKILLS: Possess basic digital literacy and the ability to learn new systems quickly, including banking platforms used for customer account maintenance, research, and data entry. The role requires proficiency with standard office technology such as computers, email, and internal communication tools, along with strong attention to detail when navigating multiple systems and maintaining accurate records. A willingness to adopt new technology, adapt to process changes, and follow established procedures is essential to ensure accuracy, efficiency, and compliance within a regulated banking environment.
• MATHEMATICAL SKILLS: Ability to accurately apply basic mathematical concepts-such as addition, subtraction, percentages, and ratios-when reviewing data, completing transactions, and ensuring the precision of operational and client-related work.
• REASONING ABILITY: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to solve challenging problems involving several variables in a standardized situation.
• PHYSICAL DEMANDS AND WORK ENVIRONMENT: The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this position.

This position operates in a professional office environment with considerable time spent at a desk using office equipment such as computers, phones, and printers. Noise level is moderate with constant communication and interactions with others. May be required to lift 50 pounds in weight.

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

DISCLAIMER: This job description is not an exclusive list of responsibilities and duties. They may change at any time without notice.

BENEFITS

• Paid Time Off

ESSA Bank is an equal opportunity employer and all applicants are considered based on qualifications without regard to sex, race, color, ancestry, religious creed, national origin, sexual orientation, gender identity, physical disability, mental disability, age, marital status, disabled veteran or Vietnam era veteran status. CNB Financial Corporation is an Affirmative Action Employer and is committed to fostering, cultivating and preserving a culture of diversity and inclusion.

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