Senior Commercial Loan Operations Specialist

Are you a detail-driven professional who thrives in a fast-paced financial environment? We're looking for a Senior Commercial Loan Operations Specialist to play a key role in supporting and servicing our commercial lending portfolio. This position blends precision, collaboration, and problem-solving, perfect for someone who enjoys working behind the scenes to ensure everything runs smoothly.

Location/Schedule:

• Hybrid schedule with up to 3 days/week at our corporate office in Lake Forest, IL.
• Local Northern IL/Southeast WI candidates only!

What You'll Do:

• Process & prepare loan documentation for new and renewed commercial loans with precision and compliance in mind
• Review loan terms and details (rates, collateral, covenants, guarantees) to ensure everything is accurate and aligned
• Coordinate loan closings and fundings, partnering with loan officers and settlement agents
• Build and maintain complete loan files, ensuring all documentation is current and audit-ready
• Onboard loans into core systems and manage documentation across platforms
• Track and resolve exceptions, ensuring collateral and documentation requirements are met
• Handle loan servicing tasks, including payments, payoffs, reversals, and ACH transactions
• Support reporting and audits, including Board and compliance reports
• Stay current on regulatory requirements to maintain portfolio quality
• Collaborate across departments and contribute to team training and special projects
• Serve as a trusted resource by responding to member inquiries with professionalism and care

What You Bring:

• High School Diploma or GED (Associate's degree preferred)
• 4+ years of experience in commercial loan documentation
• Strong proficiency in Microsoft Office and ability to navigate multiple systems
• LaserPro experience is a must!
• Experience with platforms like nCino, DNA, Nautilus, DocuSign, or Adobe Sign is a plus!
• Exceptional attention to detail, organizational, and problem-solving skills
• Strong time management and multitasking abilities
• Clear and professional communication skills

Compensation:

The annual salary range for this role is $55,867 to $83,801. This role is eligible for an annual bonus opportunity. A specific salary offer considers factors including but not limited to skill sets, experience and training, licensure and certifications, and other business and organizational needs. It is not typical for an individual to be hired at or near the top of the salary range and compensation decisions are dependent on the facts and circumstances of each case.

Consumers Credit Union provides eligible employees an opportunity to participate in our medical (High Deductible, HMO and PPO), dental, vision, spending accounts, short-term disability, long-term disability, life insurance and other plans effective date of hire. You will be eligible to participate in the 401(k) savings plan at any time. You will be automatically enrolled in the pension plan following six months of employment and 1,000 hours of service and reaching age 20.

For more information about benefit offerings, please visit our careers page: https://www.myconsumers.org/about/what-we-do/careers

Why Consumers Credit Union (CCU)?
We offer a collaborative culture, competitive benefits, and opportunities for growth. Join us and make an impact in a mission-driven organization that values innovation and people-first leadership. Founded in 1930 and headquartered in Lake Forest, IL, CCU has $4.3 billion in assets and serves more than 272,000 members, making it one of the largest credit unions in the state. CCU believes that nobody needs banks on every corner, but everyone needs people who are in their corner. We've been recognized as a Great Place to Work multiple years in a row, and we're committed to growing both our business and our people. To learn more, visit myconsumers.org

Equal Opportunity Employer

CCU complies with the requirements and spirit of the law in the implementation of all facets of equal opportunity in employment. There will be no discrimination on the basis of race, ancestry, color, religion, sex, sexual orientation, gender identity, marital status, pregnancy, age, national origin, citizenship, disability, genetic information, military status (including unfavorable discharge from the military), criminal or arrest history (unless job related), crime victim status, or any other protected characteristic in the recruitment, selection, training, utilization, promotion, termination, or any other employment actions or term and condition of employment. CCU complies with applicable state and local laws governing non-discrimination in employment in every location in which CCU has facilities.

We are committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. If reasonable accommodation is needed to participate in the job application or interview process please contact our Human Resources team at: HR_Dept@myconsumers.org or 877-275-2228.