Employee Experience Coordinator

Echo Global Logistics
United States, Illinois, Chicago
600 West Chicago Avenue (Show on map)
Apr 02, 2026
The Employee Experience Coordinator support a seamless, engaging employee journey from onboarding to workplace experience and BRG (Business Resource Group) programs. This role ensures employees feel welcomed, connected, and supported throughout their time at the company. Job Duties & Responsibilities: What You'll Do: Workplace & Reception Manage front desk (Tues-Thurs); greet employees & guests Maintain a welcoming, organized office environment Coordinate visitor access & partner with Facilities Onboarding & Employee Experience Prepare new hires (systems, equipment, communications, swag) Coordinate onboarding touchpoints with HR Process I-9s and employee transitions Track onboarding progress & improve experience Compliance & Training Assign and track required training Monitor completion and follow up as needed Maintain accurate records and support reporting Ensure compliance posters are current and displayed BRG (Employee Groups) Support Coordinate BRG programs, events, and communications Partner with leaders, vendors, and internal teams Manage event logistics (space, catering, tech) Track participation, feedback, and program metrics Support membership growth and onboarding Manage budgets, calendars, and documentation What You Bring Bachelor's degree or equivalent experience Strong organization & multitasking skills Attention to detail and follow-through Excellent communication & collaboration skills Customer-first mindset Problem-solving and proactive approach Ability to handle confidential information Experience with data tracking & reporting Proficiency in Microsoft Office & collaboration tools At Echo, we foster a culture that promotes continuous learning, innovation, and personal development. Apply today and grow with Echo! Echo Global Logistics is a top provider of technology-enabled solutions and supply chain management. Our solutions simplify transportation management for our clients by handling the crucial tasks. From coast to coast, dock to dock, and across all major transportation modes, Echo connects businesses to the carriers who transport their goods quickly, securely, and cost-effectively. Work environment/physical demands summary: This job operates in an office environment and uses a computer, telephone and other office equipment as needed to perform duties. The noise level in the work environment is typical of that of an office with an open seating floor plan. The employee may encounter frequent interruptions throughout the workday. The employee is regularly required to sit, talk, or hear. As well, the job requires physical activity such as lifting, moving, and climbing a ladder. This role follows a hybrid work model, with regular in-office presence required. Outside of required in-office days, the role may be done remotely as business needs allow. Employees are expected to maintain a professional and productive remote workspace. We are committed to providing reasonable accommodations for qualified individuals with disabilities who can perform the essential functions of the job with or without assistance. #LI-MA1 All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, status as a qualified individual with a disability, or Vietnam era or other protected veteran. Benefits For more information about our benefit offerings, please visit our careers page at https://www.echo.com/company/careers. Compensation $46,826.00-66,692.00 per year