Commercial Operations Analyst II

Location:

800 Philadelphia Street

Indiana, Pa 15701

Hours:

Monday - Friday: 8AM-5PM

(Additional hours as necessary to meet the objectives of the department)

Function: The Commercial Operations Analyst is responsible for administering, auditing, and facilitating the issuance and maintenance of commercial letters of credit and construction related documentation. This role ensures accuracy, compliance, and timely processing while serving as a liaison between beneficiaries, lenders, commercial loan documentation, and external financial institutions such as JPMorgan Chase and construction inspection / titling firms. The position requires strong attention to detail, communication skills, and the ability to manage multiple priorities in a deadline-driven environment. Must be proficient in all related compliance and regulatory requirements.

Duties and Responsibilities:

Construction Analysis and Monitoring:

• Works closely with the CCAM Manager to ensure a high level of service to Commercial Bankers, Lending and Credit Management, and external vendors and borrowers.

• Facilitates the creation, processing, payment, and collection of Accounts Payable and Accounts Receivable invoices. Prepares the associated monthly sub-ledger reconciliation to ensure the Bank's general ledger is balanced.

• Prepares construction loan advance documentation for the transfer of funds and the processing of loan interest payments.

• Manages tracking of liability insurance certificates for external service providers

Letters of Credit Facilitation and Support:

• Coordinate the setup and issuance of new commercial letters of credit.

• Serve as the primary point of contact for beneficiaries, ensuring all terms, documentation, and requirements are clearly communicated and satisfied. May involve collaboration with internal counsel regarding deviations from Bank's standard letter of credit document.

• Collaborate closely with Commercial Loan Documentation and lenders to finalize letter of credit terms, ensuring alignment with approved credit structures.

• Review letter of credit drafts for accuracy, completeness, and compliance with internal policies and regulatory requirements.

• Facilitate issuance of letters of credit through correspondent banks, including JPMorgan Chase, managing communications, revisions, and final execution.

• Coordinate and manage correspondence with JPMorgan Chase representatives and beneficiaries, including handling multiple email communications and ensuring timely revisions and approvals.

• Identify and communicate necessary revisions, ensuring all parties review and approve final language prior to issuance.

Communication and Coordination:

• Act as a liaison between lenders, commercial loan documentation, beneficiaries, and external financial institutions.

• Maintain consistent communication with stakeholders to ensure timely issuance, renewal, amendment, and closure of letters of credit as well as the collection of renewal fees.

• Provide status updates and ensure transparency throughout the letter of credit lifecycle by corresponding with municipalities to verify letter of credit reductions

• Collaborates with other lines of business to ensure construction coding on the core banking system is accurate at all times

Compliance and Documentation:

• Ensure all letters of credit documentation and construction documentation comply with bank policies, regulatory requirements, SOX and audit standards.

• Maintain accurate and complete records of all communications, approvals, and finalized documents.

• Support internal and external audits by providing documentation and responding to requests.

• Cross trains and acts as the backup for Floorplan operations

• Supports Portfolio Management by ensuring the placeholders for financial statements uploaded to nCino are reviewed and approved daily.

• Performs additional duties as required.

Education:

Requires a high school diploma or equivalent, plus specialized training or a two-year degree.

Experience:

Requires five to ten years general business experience, one to two years of specialized experience. Commercial construction loans and letters of credit processing/documents, bookkeeping

Physical Demands:

This work can be performed at multiple locations. Operates a keypad device 10-20% of the day. Operates electronic equipment 10-20%. Primary parts of the body involved include fingers, thumb, hand, wrist(s), elbows. Sitting 80-90%, walking 0-10% of the day. This work can be performed with reasonable accommodations.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

Salary Range: