Operations Intern

Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America.

With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value.

With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. www.highgate.com

Located in the heart of downtown Providence, Rhode Island, the 294-room Graduate Providence is a landmark hotel with an illustrious past. Designed by the celebrated firm Warren and Wetmore, the architects behind New York City's Grand Central Station, the hotel debuted to widespread acclaim in 1922 and quickly became the tourist and social center of Providence. Today, deeply woven within the city's fabric and culture and beloved by generations of guests, the Graduate Providence is an authentic Providence tradition. The Graduate Providence is a member of the Historic Hotels of America.

Come join Highgate for the summer in one of our dynamic internships! Our interns have the opportunity to work in multiple departments such as HR, Operations, Revenue, Marketing, and F&B. You will learn about the hospitality industry while working in a fun and fast - paced environment. Submit your resume today for consideration! Specific hotel placement will be discussed upon submission of an internship offer.

START DATE OF JUNE 1, 2026 10-WEEK INTERNSHIP PROGRAM

Gain hands-on experience by supporting daily operations within assigned hotel departments such as Human Resources, Operations, Finance, Sales & Marketing, and Food & Beverage.

• Assist department leaders with administrative tasks, projects, and operational initiatives.

• Participate in cross-departmental learning opportunities to gain a well-rounded understanding of hotel operations.

• Support team members in delivering exceptional guest service and maintaining brand standards.

• Assist with organizing team member engagement activities, meetings, and events when applicable.

• Conduct basic research, data entry, reporting, and project support as assigned by department leaders.

• Observe and learn key hospitality management practices including guest relations, team member relations, and operational efficiency.

• Maintain professionalism, confidentiality, and a positive attitude while working in a fast-paced hotel environment.

• Attend scheduled training sessions, meetings, and development opportunities throughout the internship program.

• Currently enrolled in a college or university program in Hospitality Management, Business Administration, Human Resources, Marketing, Finance, or a related field preferred.

• Strong interest in pursuing a career in the hospitality industry.

• Excellent communication and interpersonal skills.

• Ability to work in a fast-paced, team-oriented environment.

• Strong organizational skills and attention to detail.

• Professional demeanor with a positive and enthusiastic attitude.

• Ability to maintain confidentiality and demonstrate professionalism in the workplace.

• Basic knowledge of Microsoft Office (Word, Excel, Outlook) preferred.

• Flexible schedule, including the ability to work some evenings, weekends, or holidays as needed.