Security Officer - Radio Dispatch

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer - Radio Dispatch in San Francisco, CA, you will serve and safeguard clients in a range of industries such as Tech/Media/Telecom, and more. As a Dispatch Officer with Allied Universal at a fast-paced tech and media location, you will coordinate incident response, monitor cameras and alarms, manage access control and badge activity, and support on-site teams with clear, professional communication. Your steady customer service and attention to detail help promote smooth operations while documenting security-related events. Join a caring, people-first team that is agile, reliable, innovative, and grounded in teamwork and integrity.

Position Type: Full Time

Pay Rate: $45.95 / Hour

Job Schedule:

Why Join Us:

Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What You'll Do:

• Provide customer service to site personnel and visitors by following security-related procedures, site-specific policies, and/or emergency response activities at a tech and communications location.
• Monitor security-related systems such as alarms, cameras, and access control platforms, and dispatch officers and/or appropriate responders based on site protocols.
• Answer and route incoming calls, radios, and electronic requests, providing clear directions and updates to field staff during incidents and routine operations.
• Respond to incidents and critical situations in a calm, problem-solving manner, escalating notifications per post orders and supporting incident coordination.
• Maintain accurate dispatch logs and incident documentation, including time-stamped activity reports, key events, and follow-up actions as required.

Minimum Requirements:

• Have at least 1+ years of security-related experience.
• Access control and/or badge experience is preferred.
• Customer service experience is preferred.
• CPR and/or First Aid certification is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.