Security Officer - Command Center Dispatch

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer - Command Center Dispatch in Farmington, MI, you will serve and safeguard clients in a range of industries such as Financial Institutions, and more. As a Dispatch Officer supporting a financial institution location, you will coordinate security-related responses, monitor cameras and alarm activity, manage access control communications, and document incidents in real time. You will be a key point of contact for staff and visitors, helping to promote a professional environment through clear communication and timely follow-up. At Allied Universal, you will bring agility, reliability, and integrity while delivering through teamwork.

Position Type: Full Time

Pay Rate: $20.50 / Hour

Job Schedule:

Why Join Us:

Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What You'll Do:

• Provide customer service to clients at a financial institution location by following security-related procedures, site-specific policies and/or emergency response activities as appropriate.
• Monitor security-related alarms, access control activity and/or video systems, assess incoming calls and notifications, and coordinate dispatch of on-site personnel and/or emergency services as needed.
• Respond to incidents and critical situations in a calm, problem-solving manner, gathering details, relaying instructions and maintaining communication with field personnel and site contacts.
• Document security-related activities, incidents, alarms and service requests in required reports, logs and/or computer systems, and communicate updates during shift turnovers.
• Conduct regular and random patrols of the interior and exterior perimeter when assigned, and report maintenance issues, hazards and/or suspicious activity to site leadership.

Minimum Requirements:

• CPR and First Aid certification is preferred and may be completed post hire.
• Being comfortable using a computer or tablet is preferred.
• Access control and/or badge experience is preferred.
• Alarm panel experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.