New

EPIC Community Connect Client Relations Manager

TEKsystems
$85.00 - $95.00 / hr
life insurance, sick time, 401(k), retirement plan
United States, Georgia, Atlanta
Mar 01, 2026
*MUST HAVE EXPERIENCE LEADING EPIC COMMUNITY CONNECT INITIATIVES FOR THIS OPPORTUNITY * Role: EPIC Community Connect Client Relations Manager Leading Pediatric Healthcare Provider in the Southeast Contract: 6month engagement with a strong likelihood of extension Start: ASAP Location: Remote (the client would like someone to be willing to travel to Atlanta, GA as needed. no more than once per quarter) About the Role * Join a leading pediatric healthcare provider in the Southeast as the Community Connect Client Relations Manager, a pivotal role supporting the expansion of Epic Community Connect to affiliated pediatric and primary care practices. * You'll be the strategic bridge between internal Epic teams, organizational leadership, and community partner practices-guiding them through onboarding, implementation, and optimization. * This is a dynamic, relationshipdriven position-part client success, part implementation leadership, part Epic expert. No sales-just highimpact partnership, coordination, and service delivery. If you're passionate about strengthening community care and helping practices succeed with Epic, this opportunity is not one to miss. Preferred Qualifications * Experience in account management, client relations, or partner management roles. * Strong understanding of Epic ambulatory modules and enduser workflows. * Skilled in facilitating meetings with leadership, project teams, and external stakeholders. * Experience navigating legal or contracting processes for technology partnerships. What You'll Do * Client & Stakeholder Relationship Management* * Serve as the primary point of contact for affiliated community practices participating in Community Connect. * Build strong, trust-based relationships with practice leaders, clinical staff, and internal Epic teams. * Proactively anticipate partner needs and drive an exceptional client experience. * Program Coordination & Implementation* * Coordinate the full Community Connect lifecycle-from initial interest through contracting, implementation, golive, and ongoing optimization. * Partner closely with Epic analysts, operational leaders, and community practices to maintain alignment. * Manage timelines, readiness activities, and expectations to support smooth deployments. * Operational Leadership* * Facilitate communication across clinical, operational, and technical teams. * Support governance decisions, change management, and structured program workflows. * Collaborate with legal and administrative teams to support contracting and onboarding. * Epic Expertise & Optimization* * Provide expertise on Epic workflows and best practices-especially in ambulatory and primary care settings. * Identify optimization opportunities postgolive and collaborate with analysts to refine workflows. * Stay current on Epic Community Connect enhancements, system changes, and emerging capabilities. What You Bring * Hands-on experience supporting or managing Epic Community Connect programs. * in healthcare operations (ambulatory or primary care strongly preferred). * Experience as an Epic trainer, analyst, implementation specialist, or providerside FTE. * Exceptional communication, relationship management, and collaboration skills. * Ability to influence diverse clinical, operational, and technical audiences. * Willingness to travel within the Southeast and to onsite partner practices as needed. A Day in the Life * Serve as a foundational member of the Community Connect program-shaping early strategy and processes. * Meet with practices to understand their needs, guide planning, and lead them through implementation readiness. * Troubleshoot issues, escalate blockers, and advocate for partner success across teams. * Work closely with Epic analysts and leadership to ensure partners have a smooth, positive experience. * Own the overall satisfaction and success of community practices using Epic. Feel free to reach out-happy to chat more about the client and the project! Job Type & LocationThis is a Contract position based out of Atlanta, GA. Pay and BenefitsThe pay range for this position is $85.00 - $95.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace TypeThis is a hybrid position in Atlanta,GA. Application DeadlineThis position is anticipated to close on Mar 13, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.