Senior IT Systems Administrator

Job Description

We have an exciting opportunity for aSenior IT Systems Administratorat UL Research InstitutesandUL Standards & Engagementbased in our Evanston,ILoffice.

TheSenior IT Systems Administratoracts as a technical expert and liaison between IT Operations, Infrastructure and Security teams. This positionis responsible formanaging enterprise IT assets,optimizingcloud-based services, driving IT automation, and supporting endpoint security and collaboration tools. The Senior IT Systems Administrator plays a key role in enhancing IT service delivery and infrastructure management.

UL Research Institutes and UL Standards & Engagement

AtUL Research Institutes(ULRI)and UL Standards & Engagement(ULSE),weexpand the boundaries of safety science tocreate a more secure and sustainable world. Formore thana century, we have studied the unintended consequences of innovation, designed solutions to mitigate risk,created new safetystandardsand shared our findings with academia, scientists, manufacturers, and policymakers across industries.Weidentifycritical safety and sustainability issues, askingtoughquestions because we believe a safer world begins with knowledge.

Whatyou'lllearnandachieve:

As theSenior IT Systems Administrator,you will play a key role in the rapid growth ofULas you:

• Configure and manage Windows, macOS, iOS, and Android devices using Microsoft Intune, including device provisioning, Autopilot enrollment, compliance, and conditional access policies.

• Deploy applications via Win32Apppackaging, MSI deployment, or Company Portal andmonitordevice compliance using Intune reporting.

• Troubleshoot hardware and software issues on managed endpoints andmonitorperformance, patch compliance, and security.

• Develop andmaintainautomation scripts using PowerShell and Bash to streamline endpoint and system administration tasks.

• Collaborate with Security teams to implement and support Zero Trust frameworks and MFA policies across the environment.

• Manage the full user lifecycle (provisioning and deprovisioning) in Azure Active Directory and administer Conditional Access, MFA, and PIM.

• Maintain SSO integrations and Group Policy mappings to ensure seamless identity and access management.

• Administer Exchange Online including mailbox configuration, mail flow rules, retention policies, and eDiscovery compliance; troubleshoot deliverability issues.

• Configure Microsoft Teams policies, guest access, and compliance settings; support Teams Rooms Pro deployments including hardware/software setup.

• Integrate Teams with collaboration tools like SharePoint and OneDrive, and troubleshoot voice/video conferencing, call queues, and meeting policies.

• Monitor and remediate non-compliant devices via Intune compliance reporting

• Collaborate closely with Security and Infrastructure teams to manage the full vulnerability lifecycle across all managed assets-including end-user computing devices and online systems-and take responsibility for tracking and ensuring adherence to vulnerability remediation SLAs.

• Performs other duties as directed.

Whatyou'llexperience working at ULResearch InstitutesandUL Standards & Engagement:We have pursued our mission of workingfora safer, more secure,and sustainableworldfornearly 130years,embedding conscientious stewardshipintoeverything we do.

• People:Our people make us special.You'llwork with a diverse team of experts respected for their independence and transparency and build a network,becauseour approach is collaborative. We collaborateacross disciplines, organizations, and geographies to build the global scientific response that today's global challenges require.

• Interesting work: Every day is different for us here.Weseewhat'son the horizon anduse ourexpertiseto build the foundations of a safer future.You'llhave the opportunity to push the boundaries of human understanding as part of a team working to advance the public good.

• Growandachieve: We learn, work,and grow togetherthroughtargeted development, reward,and recognition programs.

• Values. Four core values guide our work: collaboration, respect, integrity, and beneficence. By living our values, we inspire the trust essential to fulfilling our mission and foster the partnerships that enable us to pursue abeneficentfuture in which we all can thrive.

• Total Rewards: All employees atUL Research Institutes and UL Standards & Engagementare eligible for bonus compensationbased on the level of the position.We offer comprehensive medical, dental, vision, and life insurance plansanda generous 401k matching structure of up to 5% of eligible pay.Moreover, we invest anadditional4% into your retirement saving fund after your first year of continuous employment. Depending on your role, youmay be able to discuss flexible working arrangementswith your manager. We also provide employees with paid time off,including vacation, holiday, sick,and volunteerdays.

While no one candidate will embody every quality, the successful candidate will bring many of the following professional competencies and personal attributes:

What makes you a great fit:

• Certifications in Intune Administration, JAMF Administration, and Office 365 Cloud Administration.

• Strong experience with Microsoft Intune (Endpoint Manager) for Windows/macOS device management.

• Experience with tools like Copilot, Ansible, Power Automate to improve and automate IT processes is a plus.

• Expertisein JAMF Pro for managing Apple devices.

• Deep knowledge of Entra ID, Exchange Online, and Microsoft Teams administration.

• Extensive experience with PowerShell, Bash, and automation tools.

• Strong troubleshooting and problem-solving skills.

• Excellent documentation and communication abilities.

• Ability to work with executives, and PhD level scientists andparticipateon special project teams

Professional education and experience requirements for the role include:

• Bachelor's degree in computer science or equivalent combination of education and experience.

• Minimum of 5 years of experience in IT system administration or a similar role

• Experience with ITIL frameworks or certifications (e.g., ITIL Foundation) is a plus

About UL Research Institutes and UL Standards & Engagement

UL Research Institutes and UL Standards & Engagement are nonprofit organizations dedicated to advancing safety science research through the discovery and application of scientific knowledge. We conduct rigorous independent research and analyze safety data, convene experts worldwide to address risks, share knowledge through safety education and public outreach initiatives, and develop standards to guide safe commercialization of evolving technologies. We foster communities of safety, from grassroots initiatives for neighborhoods to summits of world leaders. Our organization employs collaborative and scientific approaches with partners and stakeholders to drive innovation and progress toward improving safety, security, and sustainability, ultimately enhancing societal well-being.

Learn more about us and the offered benefits, visit our websites at UL.org and ULSE.org.

Salary Range:

Pay type: