Revenue Operations Analyst

As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology.

Job Description

Revenue Operations Analyst

Location: Waltham, MA | Hybrid

Get to Know Us / About the Role

We are seeking a highly analytical and execution-focused Revenue Operations Analyst to drive predictable, scalable sales capacity and protect revenue performance.

This role partners closely with Sales Leadership, Revenue Operations, Finance, and Talent Acquisition to ensure hiring plans translate into measurable revenue outcomes. The Revenue Operations Analyst is responsible for capacity forecasting, vacancy risk modeling, operational process rigor, and reducing open territory days that negatively impact revenue.

The ideal candidate is analytical, systems-oriented, and thrives in cross-functional, fast-paced environments where data drives decisions.

What You Will Get To Do

Revenue Capacity Planning & Forecasting

• Own sales capacity forecasting models in partnership with Sales and Finance.
• Model revenue impact of open territories, delayed hires, and ramp timelines.
• Quantify revenue risk or revenue preserved through timely seat fills.
• Partner with Sales Leadership to align headcount plans with revenue targets.
• Track ramp performance and time-to-productivity metrics to improve forecast accuracy.

Territory Health & Vacancy Management

• Monitor open territory days and identify revenue exposure.
• Develop frameworks to reduce time-to-productivity and territory disruption.
• Surface early risk indicators tied to attrition, hiring delays, or execution gaps.
• Recommend operational adjustments to protect pipeline and bookings.

Operational Excellence & Process Optimization

• Build and manage structured workflows that improve predictability of capacity delivery.
• Define and enforce clear accountability across Sales, Talent Acquisition, and Finance.
• Identify bottlenecks and inefficiencies impacting hiring velocity or revenue readiness.
• Drive continuous improvement initiatives to increase operational efficiency.

Data, Reporting & Executive Insights

• Develop dashboards tracking open seat days, capacity coverage ratios, ramp progression, revenue at risk / revenue preserved, headcount forecast accuracy vs. actual delivery
• Provide leadership with actionable insights to improve capacity planning decisions.
• Deliver scenario modeling to inform workforce strategy.

Cross-Functional Alignment

• Serve as the operational bridge between Sales Leadership, Revenue Operations, Talent Acquisition, HR, and Finance.
• Align stakeholders around timelines, expectations, and measurable outcomes.
• Drive best practice sharing across teams to improve predictability and performance.

What You Will Bring

Required

• Bachelor's degree in Business, Operations, Finance, or related field.
• 4+ years experience in Revenue Operations, Sales Operations, or Workforce Planning.
• Strong analytical and financial modeling skills.
• Experience working with revenue forecasts, headcount models, or capacity planning.
• Advanced Excel skills and comfort working with large datasets.
• Strong communication and stakeholder management skills.
• Systems-thinking mindset with strong attention to detail.

Preferred

• Experience partnering with Sales Leadership and Finance.
• Familiarity with CRM systems (Salesforce) and reporting tools.
• Experience in a fast-paced, growth-oriented sales organization.

Why This Role Matters

• Directly protects and enables revenue growth.
• Reduces open territory days and revenue leakage.
• Increases forecast accuracy and leadership visibility.
• Improves sales capacity predictability and operational rigor.
• Operates at the intersection of strategy, analytics, and execution.

Thank you for your interest in SS&C! To further explore this opportunity, please apply through our careers page on the corporate website at www.ssctech.com/careers.

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Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.

SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.