Business Analyst

JLL empowers you to shape a brighter way.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

POSITION SUMMARY

The Business Analyst serves as the central hub for financial management, project coordination, and administrative oversight of facility management and capital project portfolios. This role ensures seamless integration between operational activities, financial reporting, and stakeholder communication while maintaining accurate project tracking and compliance with organizational standards.

PRIMARY RESPONSIBILITIES

Financial Management and Analysis

Oversee comprehensive financial operations including budgeting, forecasting, and procurement coordination

Suggested Tasks:

• Process overtime purchase requests within established timelines to maintain vendor payment cycles
• Execute monthly accrual processes for both operations and project budgets, ensuring accuracy for financial close
• Develop and maintain monthly financial forecasts for expenses and capital categories using standardized templates
• Monitor project commitments and funding requirements, identifying discrepancies and coordination needs
• Facilitate fund transfer requests between projects and operational accounts
• Conduct quarterly reviews of open purchase order commitments, working with regional teams to close unnecessary obligations
• Provide analytical support for budget variance analysis and financial decision-making
• Assist with invoice resolution, payment tracking, and SAP system reporting requirements

Project Coordination and Tracking

• Maintain comprehensive oversight of project portfolios with focus on status reporting and milestone management

Suggested Tasks:

• Update project summary reports every 2-3 days using current SAP data extracts
• Maintain daily project list updates including completion percentages, work breakdown structures, and status indicators
• Review project commitments regularly to ensure all active projects are properly tracked and funded
• Coordinate bi-monthly project status meetings with stakeholders to review progress, roadblocks, and forecasts
• Develop project rollover assessments and recommendations for management review
• Support project managers with administrative requirements and documentation needs
• Monitor project delivery timelines and facilitate cross-functional communication

Administrative operations and reporting

• Execute systematic administrative processes that support operational efficiency and compliance tracking

Suggested Tasks:

• Update utility interruption tracking system based on submitted incident reports
• Compile and distribute monthly operations budget spend data to facility area managers and leadership
• Ensure responsive email communication with 24-hour response standard for all inquiries
• Support Ariba procurement system processes and user assistance as needed

Team Leadership and Communication

Facilitate effective team communication and coordination through structured meeting management and documentation

Suggested Tasks:

• Host and facilitate monthly staff meetings with comprehensive agenda development and follow-up
• Prepare detailed meeting minutes for all staff meetings, distributed same day or following Monday
• Coordinate quarterly in-person workshops for remote team building and enhanced collaboration
• Plan and execute bi-monthly project status meetings with multi-stakeholder participation
• Develop presentations for management review covering operational metrics and project updates
• Foster team engagement through structured communication processes and regular touchpoints
• Support cross-functional coordination between facility managers, project teams, and financial stakeholders

Key Performance Indicators

Financial Accuracy & Timeliness

• All monthly financial submissions completed by specified work day deadlines
• Purchase order processing completed within 3-day target timeline
• Fund transfer requests processed within 1-2-day standard
• Communication Excellence
• Email responses provided within 24-hour commitment
• Meeting minutes distributed within one business day of meetings
• Weekly reports delivered consistently on Wednesdays
• Project Management Effectiveness
• Project tracking systems updated every 2-3 days minimum
• Quarterly commitment reviews completed with regional coordination
• Monthly administrative reports delivered on schedule
• Team Coordination Success
• Monthly staff meetings facilitated with full documentation
• Quarterly workshops planned and executed successfully
• Bi-monthly project status meetings maintained with stakeholder engagement

Critical Success Factors

• Organizational Relationships
• Maintain strong working relationships with leadership, project managers, facility area managers, and regional JLL teams
• Coordinate effectively with finance leadership
• Support field operations through responsive administrative assistance

System Proficiency

• Demonstrated competency in GM and JLL programs for reporting and data extraction
• Proficiency with OneDrive collaboration tools and standardized templates

Process Excellence

• Adherence to established timelines with proactive communication of potential delays
• Data accuracy maintained across all tracking systems and reports
• Continuous improvement mindset for process optimization and efficiency gains

Strategic Support

• Understanding of capital project lifecycle and financial management requirements
• Ability to identify trends and provide analytical insights for decision-making
• Flexibility to adapt to changing business needs and priority adjustments

Qualifications:

Bachelor's degree in a relevant field such as Business Administration, Finance, Engineering, or Data Science and/or 2+ years of experience in a data analysis or business analyst role, preferably within the facilities management or real estate industry.

Strong analytical and problem-solving skills with the ability to analyze complex data sets and draw meaningful insights.

Proficiency in data analysis and visualization tools such as Excel, Tableau, Power BI, or similar software.

Excellent written and verbal communication skills with the ability to effectively communicate complex information to a variety of audiences.

Strong presentation and storytelling skills with the ability to create engaging and impactful presentations.

Experience with building management systems (BMS) and work order management systems is a plus.

Proficiency in project management methodologies is a plus.

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Estimated compensation for this position:

This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.

Location:

If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions

• Comprehensive Medical, Dental & Vision Care

• Paid parental leave at 100% of salary

• Paid Time Off and Company Holidays

• Early access to earned wages through Daily Pay

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you'repursuing.

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For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

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Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.

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Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Accepting applications on an ongoing basis until candidate identified.