Restaurant Shift Supervisor

• $24.00 / hour
• Full TimeAvailability
• Comprehensive Benefits Package
• Open Availability Required
• Weekends Required

SSP America operates several restaurants throughout the Reno Tahoe International Airport.

Responsibilities as a Restaurant Shift Supervisor includes:

• Supporting the Management Team in ensuring that standards of service are consistently achieved by the team and team members.
• Understand that our guest is our #1 priority.
• Maintain brand operational standards and ensure that restaurant checklists and cleaning schedules are completed on a daily basis.
• Coach team members through the induction process by acting as training buddy to ensure a comprehensive orientation and maintenance of brand standards.
• Communicate and clarify major job duties, priorities, and expectations to team members
• Provide support, direction, and encouragement in helping the team succeed in delivering business goals.
• observations, discussions, etc., and document both good and unacceptable performance accordingly.
• Assist team members in developing the skills and abilities necessary for improved performance.
• Ensure that products are of the highest quality.
• Responsibility for overseeing cash duties.

Qualifications and Experience

• Ability to pass a 10-Year TSA Background Check
• At least 18 years old
• High School Diploma or equivalent
• Minimum of 1 year of experience in the food & beverage industry
• Full Service restaurant experience, preferred
• FOH and BOH experience is an asset
• Barista experience is an asset
• Proven track record of resolving uncomfortable situations with clients, customers, peers and direct reports.
• Excellent written and verbal communication

SSP America is an equal opportunity employer. All decisions concerning the employment relationship will be made without regard to race, color, national origin, religion, sex, sexual orientation, gender identity or expression, veteran status, age, disability, genetic information, or and other status or characteristic protected by federal, state, or local law. SSP America will provide reasonable accommodations during the application and interview process upon request as required to comply with applicable law