Pennsylvania Game Commission Dispatcher Supervisor

Are you an assertive communicator in search of a mission-critical leadership role geared towards protecting the Commonwealth's wildlife and habitats? The Pennsylvania Game Commission (PGC) is eager to welcome a committed Dispatcher Supervisor to play a vital role in ensuring that every incoming call to the Centralized Dispatch Operations Center is handled with precision. Here, you will manage the team that serves as a vital link between the public, law enforcement, and the frontline staff charged with protecting Pennsylvania's wildlife. If you are ready to make a positive impact in your community, we want to hear from you!

As a Pennsylvania Game Commission Dispatcher Supervisor, you will be responsible for planning, directing, scheduling, and supervising the work of Pennsylvania Game Commission Dispatchers engaged in responding to statewide requests for emergency and non-emergency wildlife services. Duties include performing a full range of supervisory duties, monitoring system operations and taking appropriate action when system anomalies occur, and notifying agency managers of any significant incidents. Your work will require you to operate a radio, telephone, audio recorder, and computer in order to coordinate communications between State Game Wardens, PGC staff, law enforcement agencies, and the public. Work is performed with considerable independence under the general supervision of the Centralized Dispatch Operations Manager and is reviewed for conformance to established policies and procedures through reports and conferences. You will also perform public service dispatching work which involves receiving, dispatching, and coordinating information and processes in the PGC Centralized Dispatch Center in addition to performing a variety of general support duties related to communication activities, including record keeping, typing, and filing.

Interested in learning more? Additional details regarding this position can be found in the position description.

Work Schedule and Additional Information:

• Full-time employment
• Work schedule will vary. Work will be scheduled 5 days/40 hours per week and will include a 30-minute lunch
• Telework: You will not have the option to telework in this position.
• Salary: In some cases, the starting salary may be non-negotiable.
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

QUALIFICATIONS

Minimum Experience and Training Requirements:

• Two years as a Pennsylvania Game Commission Dispatcher (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or
• Four years of dispatching experience involving police, fire, and/or ambulance personnel and services; or
• An equivalent combination of experience and training.

Special Requirements:

• All employees must possess a clear, firm voice and no major speech, hearing, or visual impairments that would interfere with understanding verbal communication, being understood, or using electronic communications equipment and visual display equipment.
• All employees must possess and maintain CLEAN and JNET certifications for the duration of employment in this job.

Additional Requirements:

• You must be able to perform essential job functions.

How to Apply:

• Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
• If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
• Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
• Failure to comply with the above application requirements may eliminate you from consideration for this position.

Veterans:

• Pennsylvania law (51 Pa. C.S. *7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.

Telecommunications Relay Service (TRS):

• 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.