HR Operations Intern - Summer 2026

Role Snapshot

The Internship Program with WPS Health Solutions is comprised of two key components. The first component involves gaining practical experience to supplement academic coursework and prepare for future career pursuits. This will be comprised of a hands-on role within a functional area related to a relevant field of study. Each internship incorporates responsibilities and tasks which support the business objectives and client service offerings, while providing ongoing collaboration with experienced departmental colleagues and exposure to "real world" business demands. The second element centers on exposure to corporate culture and professional development. Interns will participate in discussions focused on building soft-skills and business acumen. This intern will have exposure to Human Resources operations across various function areas within the HR department, including supporting active HR initiatives and projects.

Start Date: June 2026
Pay Rate: $20.00 - $22.00/hour.

The base pay rate offered for this position may vary within the posted range based on your job-related knowledge, skills, and experience.

Hybrid Work Location

• This position will be hybrid, having the regional availability to come into our Office two days a week. Our office location: WPS Corporate Center Building - 1717 W. Broadway in Madison, WI.
• Onsite work will be tailored for team cohesion, strategy, planning and collaboration.

In this role you will:

• Assisting in handling employee inquiries, HR processes, and providing general HR support for employees and leaders.
• Support active HR initiatives and projects specifically related to change management and review and posting of process documentation and resources.
• Managing employee personnel files to streamline processes and ensure proper organization of records.
• Participate in team meetings and provide input on current processes and initiatives.

How do I know this opportunity is right for me? If you:

• Are detail-oriented, organized, and enjoy brainstorming to identify process enhancements.
• Find satisfaction assisting individuals find answers to their questions and providing guidance which fosters stronger understanding of internal processes and policies.
• Want to gain hands-on experience and exposure to human resources and the operational tasks which support a corporate human resources department.

What will I gain from this role?

• Hands on human resources experience with employment transactions, responding to inquiries from employees and leaders, and supporting HR initiatives and project efforts.
• Exposure to human resources software and tools, specifically UKG Pro and ServiceNow.
• Work closely with HR leadership, and other HR team members, learning best practices, gaining mentorship, and building a network in the human resources field.

Minimum Qualifications

• Be currently pursuing a degree in higher education or recent graduate.
• Have experience with Microsoft Office (i.e., Word, Excel, Outlook, etc.).
• Strong verbal and written communications skills.

Preferred Qualifications

• Currently pursuing a degree in Human Resources or related field.

Remote Work Requirements

• High speed cable or fiber internet
• Minimum of 10 Mbps downstream and at least 1 Mbps upstream internet connection (can be checked at https://speedtest.net)
• Please review Remote Worker FAQs for additional information

Benefits

• Remote and hybrid work options available
• Holiday pay and On-demand PTO

Who We Are

WPS, a health solutions company, is a leading not-for-profit health insurer and federal government contractor headquartered in Madison, Wisconsin. WPS offers health insurance plans for individuals, families, seniors and group health plans for small to large businesses. We process claims and provide customer support for beneficiaries of the Medicare program and manage benefits for millions of active-duty and retired military personnel across the U.S. and abroad. WPS has been making healthcare easier for the people we serve for nearly 80 years. Proud to be military and veteran ready.

Culture Drives Our Success

WPS' culture is where the great work and innovations of our people are seen, fueled and rewarded. We accomplish this by creating an open and empowering employee experience. We recognize the benefits of employee engagement as an investment in our workforce-both current and future-to effectively seek, leverage, and include differing and unique perspectives that fuel agility and innovation on high-performing teams. This results in people bringing their authentic selves to work every day in an organization that successfully adapts to business changes and new opportunities.

We are proud of the recognition we have received from local and national organization regarding our culture and workplace: WPS Newsroom - Awards and Recognition.

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This position may from time to time provide support to federal health care programs and other governmental or regulated industries. In accordance with law and/or contractual requirements, individuals in this role are or may be subject to all applicable federal regulations, agency contract requirements, and WPS internal policies, including but not limited to standards for data security, privacy, confidentiality, and program integrity. WPS and its personnel are subject to mandatory enhanced screening and background investigation prior to being granted access to information systems and/or sensitive data in order to safeguard regulated information and government resources that provide critical services.