Document Management Specialist

Are you a Document Management Specialist looking to join one of the top companies in the Manufacturing industry?

Are you looking to further your career and grow?

Do you have phone-based or data entry experience?

If you answered yes to those three questions, then apply today!

Acara Solutions seeks highly qualified candidates to work Remotely with our client in Columbia, SC. Interested?

Here's what you'd do:

• We are seeking a detail-oriented and professional Utility Billing Specialist to join our team.
• This role involves frequent communication with utility vendors to negotiate fee waivers and resolve billing issues.
• Contact utility providers via phone, email, and fax to negotiate fee waivers and resolve billing discrepancies.
• Maintain professionalism and composure when dealing with challenging vendor interactions.
• Accurately manage multiple accounts and tasks simultaneously.
• Collaborate with internal teams and participate in team chats for support and guidance.
• Complete UBK (Utility Bill Knowledge) training and initial team onboarding.
• We are seeking detail-oriented candidates to join our Document Management team, responsible for retrieving missing invoice data from utility providers across.
• This role involves extensive phone communication and needs a high level of accuracy, efficiency, and professionalism.
• Contact utility providers via phone (up to 8 hours/day), email, or fax to obtain invoice data.
• Negotiate fee waivers or due date extensions when necessary.
• Evaluate and prioritize invoices based on key data points.
• Accurately update internal systems with relevant information.
• Communicate clearly with internal and external stakeholders.
• Meet or exceed performance targets and KPIs.
• Contribute to process improvement initiatives.

Here's what you'll get:

Pay: $16.00 - $17.00 / hr. (maximum rate: $17/hour)

Hours: 40 hrs/Week. (1^st shift).

Length: Contract (12 months).

Sound like a good fit?

APPLY TODAY

About Acara Solutions

Acara is a premier recruiting and workforce solutions provider-we help companies attract and retain top talent. With a legacy of experience across industries worldwide, we partner with clients, listen to their needs, and customise visionary talent solutions that drive the business outcomes they seek. We leverage decades of experience to deliver comprehensive staffing solutions, including contingent staffing, direct placement, executive search, and workforce services, worldwide.

• High School Diploma or GED.
• Minimum 2 years of phone-based or data entry experience.

• Associate Degree.
• The ideal candidate will demonstrate good communication skills, time management, and proficiency in Microsoft Office tools.
• Excellent verbal and written communication skills.
• Professional phone presence.
• Good time management and multitasking abilities.
• Proficiency in Microsoft Office Suite (Word, Excel, Teams, Outlook).
• Comfortable working independently with access to team support.
• Willingness to attend one in-office day per month (date pre-selected).
• Ability to negotiate effectively and respectfully.
• Proficient in navigating websites and internal systems.
• Familiarity with Microsoft Office Suite (Outlook proficiency).
• Typing speed of at least 45 WPM.
• Advanced Outlook skills.

Additional Information:

• Upon offer of employment, the individual will be subject to a background check and a drug screen.
• In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.