Manager Transportation Operations

Job Description

The Manager Transportation Operations is responsible for the execution and administration of shipments within the Lindt & Sprungli (North America) Inc. (LSNA) logistics network. This position will monitor and improve service levels, while balancing required total cost. Required to communicate and collaborate with customer service, suppliers, and all distribution center locations on inbound/outbound volume, service challenges, and solving challenges with total distribution cost in mind. Ensure transparency and act as a change agent leading continuous improvement initiatives to meet and exceed performance targets. Implement standard operating processes for areas of responsibility.

Essential Functions

• Responsible for tactical transportation operations with a continuous improvement mindset to generate high service levels while managing cost commitments.
• Ensure our systems and reporting drive efficient transportation operations to provide an accurate portrayal of transportation cost and service.
• Manage load planning and operations through carrier capacity discussions, timely processing of load building, shipment processing, and customer satisfaction in a cost competitive manner.
• Support strategic sourcing team with analytics for RFPs and sourcing strategies.
• Remain abreast of industry trends and educate stakeholders on impacts to KPIs.
• Maintain effective and ethical relationships with suppliers.
• Train, coach, and mentor direct reports and colleagues.
• The requirements herein are intended to describe the general nature and level of work performed by employee, but is not a complete list of responsibilities, duties, and skills required. Other duties may be assigned as required.

Basic Qualifications

• Bachelor's degree and 5 years of supply chain experience or a combination of experience and education
• Transportation Management Systems (TMS) experience
• Past management experience with direct reports
• Experience in consumer-packaged goods
• Advanced skills with Excel and Microsoft Office Suite

Preferred Qualifications

• Transportation/logistics management experience utilizing lean principals
• Strong organizational, analytical, and problem-solving skills
• Able to consider both strategic and practical implications for proposed course of action
• Have the hunger and humility to learn from anyone
• Food and beverage experience preferred for a large multi-plant organization
• Experience in refrigerated transportation
• Ability to prioritize and organize assignments

Company Description

Lindt and Sprungli (North America) Inc. is the Supply Chain and Business Shared Services Company supporting the Lindt & Sprungli family of brands (Lindt USA, Ghirardelli Chocolates and Russell Stover Chocolates), headquartered in Kansas City, MO.

Employment by Lindt & Sprungli (North America) Inc. is contingent upon I-9 Employment Eligibility Verification, passing the urinalysis drug screen, and satisfactory employment and background checks.

Lindt & Sprungli (North America) Inc. is an Equal Opportunity Employer and does not discriminate on the basis of age, race, color, national origin, sex, marital status, sexual orientation and gender identity, disability, veteran status, pregnancy, or any other status protected by law. Principals only, please.