New

Senior Receptionist- Patient Scheduler

Rutgers University

life insurance, employee discount

United States, New Jersey, New Brunswick

Feb 18, 2026

Position Details

Position Information

Recruitment/Posting Title	Senior Receptionist- Patient Scheduler
Job Category	Staff & Executive - Administrative & Support
Department	RSDM - New Brunswick
Overview	New Jersey's academic health center, Rutgers Biomedical and Health Sciences ( RBHS) takes an integrated approach to educating students, providing clinical care, and conducting research, all with the goal of improving human health. Aligned with Rutgers University-New Brunswick and collaborating universitywide, RBHS includes eight schools, a behavioral health network, and five centers and institutes that focus on cancer treatment and research, neuroscience, advanced biotechnology and medicine, environmental and occupational health, and health care policy and aging research. Our faculty are teachers, clinicians, and scientists with unparalleled experience who advance medical innovation and provide patient care informed by the latest research findings. We offer an outstanding education in medicine, dentistry, pharmacy, public health, nursing, biomedical research, and the full spectrum of allied health careers. Our clinical and academic facilities are located throughout the state-at Rutgers University-New Brunswick, including Piscataway; and at locations in Newark, Scotch Plains, Somerset, Stratford, and other locations. Clinical partners include Robert Wood Johnson University Hospital in New Brunswick, Newark's University Hospital in Newark, and other affiliates. Through this community of healers, scientists, and scholars, Rutgers is equipped as never before to transform lives.
Posting Summary	Rutgers, The State University of New Jersey is seeking a Senior Receptionist- Patient Scheduler within RHUDA-New Brunswick at the Rutgers School of Dental Medicine ( RSDM). Under general supervision, the Senior Receptionist- Patient Scheduler carries out receptionist and telephone answering clinical appointment scheduling and clinical record filing. Additionally, the Senior Receptionist- Patient Scheduler provides general office clerical support. Essential Duties and Responsibilities include the following: Greets patients and visitors in a prompt and courteous manner, and facilitates adherence to schedule of appointments. Registers patients completely and accurately, ensuring that pertinent data is obtained from patient and entered into patient management system or updated as needed. Answers phone calls, takes accurate messages, and refers caller or message to appropriate party. As directed, communicates with various hospitals and physician offices regarding patient related information and documents. Provides information in accordance with patient confidentiality standards. Develops and maintains good customer relations skills consistent with the department's guidelines.
FLSA	Nonexempt
Grade	155
Salary Details
Minimum Salary	23.090
Mid Range Salary	23.590
Maximum Salary	24.300
Offer Information	The final salary offer may be determined by several factors, including, but not limited to, the candidate's qualifications, experience, and expertise, and availability of department or grant funds to support the position. We also take into consideration market benchmarks, if and when appropriate, and internal equity to ensure fair compensation relative to the university's broader compensation structure. We are committed to offering competitive and flexible compensation packages to attract and retain top talent.
Benefits	Rutgers provides a comprehensive benefits package to eligible employees. The specific benefits vary based on the position and may include: Medical, prescription drug, and dental coverage Paid vacation, holidays, and various leave programs Competitive retirement benefits, including defined contribution plans and voluntary tax-deferred savings options Employee and dependent educational benefits (when applicable) Life insurance coverage Employee discount programs
Position Status	Full Time
Working Hours
Standard Hours	40.00
Daily Work Shift	Day
Work Arrangement	This position requires a fully on-site work arrangement.
Union Description	Teamsters 97
Payroll Designation	PeopleSoft
Seniority Unit
Terms of Appointment	Staff - 12 month
Position Pension Eligibility	PERS

Qualifications

Minimum Education and Experience	At least one (1) year of clerical experience, preferably involving receptionist and scheduling duties in a medical office or clinical setting, required.
Certifications/Licenses
Required Knowledge, Skills, and Abilities	Typing/word processing skills and excellent customer service skills required. Must be computer literate including proficiency in Microsoft Word and Excel. Excellent organizational skills and the ability to multi-task and work in a fast-paced environment. Ability to work independently with a high level of accuracy, manage multiple priorities simultaneously. Excellent interpersonal and communication skills (both written and verbal) are essential.
Preferred Qualifications	Associate's degree preferred but not required. Bilingual (English/Spanish) skills are preferred but not required.
Equipment Utilized
Physical Demands and Work Environment	PHYSICAL DEMANDS: Standing, walking, bending, and talking. Must be able to lift office supplies up to 5 pounds. WORK ENVIRONMENT: Office setting, moderate noise.
Special Conditions

Posting Details

Posting Number	26ST0310
Posting Open Date	02/17/2026
Special Instructions to Applicants
Regional Campus	Rutgers Biomedical and Health Sciences (RBHS)
Home Location Campus	Off Campus
City	New Brunswick
State	NJ
Location Details

Pre-employment Screenings

All offers of employment are contingent upon successful completion of all pre-employment screenings.

Immunization Requirements

Under Policy 100.3.1 Immunization Policy for Covered Individuals, if employment will commence during Flu Season, Rutgers University may require certain prospective employees to provide proof that they are vaccinated against Seasonal Influenza for the current Flu Season, unless the University has granted the individual a medical or religious exemption. Additional infection control and safety policies may apply. Prospective employees should speak with their hiring manager to determine which policies apply to the role or position for which they are applying. Failure to provide proof of vaccination for any required vaccines or obtain a medical or religious exemption from the University will result in rescission of a candidate's offer of employment or disciplinary action up to and including termination.

Equal Employment Opportunity Statement

It is university policy to provide equal employment opportunity to all its employees and applicants for employment regardless of their race, creed, color, national origin, age, ancestry, nationality, marital or domestic partnership or civil union status, sex, pregnancy, gender identity or expression, disability status, liability for military service, protected veteran status, affectional or sexual orientation, atypical cellular or blood trait, genetic information (including the refusal to submit to genetic testing), or any other category protected by law. As an institution, we encourage all qualified applicants to apply. For additional information please see the Non-Discrimination Statement at the following web address: http://uhr.rutgers.edu/non-discrimination-statement