COE Program Manager

A global higher education leader in innovative teaching, research and public service, the University of North Carolina at Chapel Hill consistently ranks as one of the nation's top public universities. Known for its beautiful campus, world-class medical care, commitment to the arts and top athletic programs, Carolina is an ideal place to teach, work and learn.

One of the best college towns and best places to live in the United States, Chapel Hill has diverse social, cultural, recreation and professional opportunities that span the campus and community.

University employees can choose from a wide range of professional training opportunities for career growth, skill development and lifelong learning and enjoy exclusive perks for numerous retail, restaurant and performing arts discounts, savings on local child care centers and special rates on select campus events. UNC-Chapel Hill offers full-time employees a comprehensive benefits package, paid leave, and a variety of health, life and retirement plans and additional programs that support a healthy work/life balance.

The mission of the School of Social Work is to advance equity, transform systems, improve lives. The School's curriculum supports the mission and recognizes the uniqueness of the region served, including concerns for disadvantaged, vulnerable, and oppressed individuals, families and communities. Classes provide rigorous and evidence-based content, and give students the opportunity to explore theory, learn intervention skills and engage in challenging dialogue with colleagues.

The Behavioral Health Springboard ( BHS) at the School of Social Work, University of North Carolina at Chapel Hill links current research to initiatives in mental health and substance use disorder treatment systems. BHS offers curricula development, technical assistance, program consultation, and face-to-face and online educational programs. Collaboration between the university and the community (local, regional/state, global) is mutually beneficial for the exchange of knowledge and resources in a context of partnership and reciprocity. These exchanges enrich scholarship and research; enhance curriculum, teaching and learning; prepare educated, engaged citizens; strengthen values and civic responsibility; address critical societal issues; and contribute to the public good. Our training resources, products, and experienced staff help organizations design effective service delivery systems and assist with the transitions needed to implement evidenced based practices for improved client outcomes and systems efficiencies.

BHS is seeking a highly skilled, experienced COE Program Manager to provide support to the NC Division of Child and Family Well-Being (NC DCFW)'s Center of Excellence Technical Assistance Program ( COE- TAP). This role involves collaboration with multiple stakeholders including NC divisions and departments ( DCFW, DSS, DMHDDSUS) , Local Management Entity-Managed Care Organizations ( LME- MCO), provider associations, providers, and family advocacy organizations. The COE Program Manager will serve as lead project manager on the development and establishment of the Center of Excellence Technical Assistance Program, lead cross-divisional professional learning communities, translate ideas and plans into digestible presentation material, collect and utilize programmatic performance data to inform strategic action and implementation plans, and apply research tools and policy formulation skills to new and revised NC initiatives. The COE Program Manager will be responsible for task management and leadership for the Child Behavioral Health POD.

Relevant post-Baccalaureate degree required (or foreign degree equivalent); for candidates demonstrating comparable independent research productivity or comparable background in independent academic or instructional activities, will accept a relevant Bachelor's degree (or foreign degree equivalent) and 3 or more years of relevant experience in substitution. This experience may be related to the direction/oversight of programs that focus the academic and research resources of a higher education institution towards community or regional issues.

Master's degree in social work, human services, public administration, psychology, public health, or related field.
Five or more years of progressively responsible program development and/or project management experience using implementation science frameworks. Experience to include program administration, budget management, monitoring and evaluation, team facilitation and reporting

Licensed as a NC mental/behavioral health professional.
Thorough knowledge of policies related to NC's child serving systems including child welfare, juvenile justice, and mental health
Experience writing grants and proposals, executive summaries; framing problem statements
Exceptional verbal and written communication skills
Effective project management skills including setting goals and timelines; evaluating and monitoring progress; and engagement with multiple stakeholders in order to gain and maintain their focus on project overtime.
Experience using implementation science tools and strategies to support programmatic adaptations and innovations
Approachable, calm style encouraging open and solution-oriented communication across high-level stakeholders
Highly proficient in all Microsoft programs (Word/Excel/PowerPoint/Outlook) as well as in teleconferencing technology (Zoom, Big Blue Button, Teams, Canvas, Moodle, etc.)
Leadership, coaching, and teambuilding skills
Ability to manage conflict and works well with multiple stakeholders bridging university, community organizations and state government
Ability to be effective under stressful deadlines and timeframes, with frequently changing priorities

The University is an equal opportunity employer and welcomes all to apply without regard to age, color, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, or sexual orientation. We encourage all qualified applicants to apply, including protected veterans and individuals with disabilities.