Workplace Coordinator

About the Role:

We are seeking a proactive and versatile Workplace Coordinator to join our team. This is a dynamic, hands-on role that is critical to our daily operations.

You will be one of the first faces of the company, sharing front desk responsibilities to ensure a welcoming, secure, and professional environment for all employees and visitors. In addition to front desk duties, you will be the right-hand support for the Facilities and Workplace Manager, assisting with hands-on maintenance, office reconfigurations, and general upkeep of our space.

The ideal candidate is an organized, customer-service-oriented "jack-of-all-trades" who enjoys solving problems, isn't afraid to roll up their sleeves, and thrives on a day where no two tasks are the same.

This is a full-time, in-office position based in our San Francisco office 5 days per week.

Impact You'll Own:

• Greet employees, clients, candidates, and vendors with a professional and welcoming demeanor.
• Share responsibility for managing the front desk: manage incoming/outgoing mail and deliveries, and handle general inquiries.
• Manage our access control system, including issuing and deactivating badges for employees and visitors.
• Serve as a primary point of contact for employee requests, submitted via email, ticketing system, or in person.
• Ensure the reception area, conference rooms, and common kitchen/break areas are clean, stocked, and presentable at all times.
• Oversee all food and beverage ordering, including daily restocks, vendor coordination, and maintaining appropriate inventory levels across kitchens and break areas.
• Monitor and manage stock control, ensuring supplies are tracked, organized, and replenished efficiently to reduce waste and maintain budget alignment.
• Support the Director of Employee Experience with planning and executing internal social and wellness initiatives, including event logistics, setup, vendor communication, and onsite coordination.
• Partner with cross-functional workplace teams to ensure events and wellness programs are aligned with company culture, budget, and operational needs.
• Assist the Facilities Manager with daily, hands-on tasks to maintain the office.
• Perform basic, non-technical repairs and "handyperson" tasks (e.g., hanging whiteboards/pictures, assembling furniture, fixing a wobbly chair, changing lightbulbs, minor drywall patching and paint touch-ups).
• Conduct regular walkthroughs of the office to proactively identify maintenance, safety, or cleanliness issues.
• Assist with office moves and reconfigurations, including moving furniture, setting up new workstations, and managing cabling.
• Collaborate with Workplace and Facilities leadership on logistics planning for phased moves, expansions, or new space activation, as needed
• Manage inventory and restocking for all office and kitchen supplies, ordering new items as needed.
• Escort and assist external vendors (e.g., plumbers, electricians, janitorial) to ensure work is completed correctly.
• Support health and safety programs, such as checking first-aid kits and fire extinguishers.

What You Bring:

• 2+ years of experience in a customer-facing role (e.g., reception, office admin, hospitality, or high-end retail).
• "Handyperson" skills. You must be comfortable and proficient with basic hand tools (drill, hammer, screwdriver, level) and have a knack for fixing things.
• Excellent communication, interpersonal, and customer service skills.
• A proactive, "no task is too small" attitude and a strong sense of ownership.
• Solid organizational and time-management skills, with the ability to prioritize and multitask in a fast-paced environment.
• Proficiency with standard office software (Microsoft Office, Google Workspace).
• An essential part of this job requires you to be physically active, including walking, standing, bending, and lifting/moving items up to [e.g., 40] pounds.

What Makes You Stand Out:

• Look for Work: Ability to proactively identify needs and take action without explicit direction.
• Experimental Mindset: Willingness to experiment and learn from both successful and suboptimal experiences to continuously improve the workplace.
• Culture Architect: Ability to design and deliver employee engagement programs that strengthen collaboration and belonging across hybrid teams.

Application Deadline:

April 30, 2025 by 11:59 PM PT

Benefits While Working at Planet:

These offerings are dependent on employment type and geographical location, based upon applicable law or company policy.

• Comprehensive Medical, Dental, and Vision plans
• Health Savings Account (HSA) with a company contribution
• Generous Paid Time Off in addition to holidays and company-wide days off
• 16 Weeks of Paid Parental Leave
• Wellness Program and Employee Assistance Program (EAP)
• Home Office Reimbursement
• Monthly Phone and Internet Reimbursement
• Tuition Reimbursement and access to LinkedIn Learning
• Equity
• Commuter Benefits (if local to an office)
• Volunteering Paid Time Off

Compensation:

The US base salary range for this full-time position at the commencement of employment is listed below. Additionally, this role might be eligible for discretionary short-term and long-term incentives (bonus and equity). The final salary range is determined by job related experience, skills and location. The range displays our typical hiring range for new hire salaries in US locations only. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.