Senior Coordinator, Claims

Argo Group and Farm Family are specialty property and casualty insurance brands whose underwriting companies are wholly owned subsidiaries of Brookfield Wealth Solutions, a leading provider of wealth and insurance solutions. Argo and Farm Family partner with agents and brokers to help businesses stay in business, delivering collaborative insurance solutions for niche markets.

Job Description

At Farm Family Insurance, we invite you to elevate your career as a Senior Coordinator, Claims by joining a vibrant, collaborative team with a bold vision for excellence.

Working onsite as a Senior Coordinator within the Financial Administration Department, you will make a vital contribution providing specialized financial functions to ensure efficient workflows and maintain compliance for the Claims Division. Your problem-solving skills will be essential to make this role as impactful and effective as it is intended.

• Apply expertise to ensure financial compliance and accuracy.
• Serve as a trusted resource for internal customers and business partners diagnosing issues, resolving inquiries, and delivering specialized support as a subject matter expert.
• Analyze and enhance operational practices, including workflow, documentation systems, and performance standards, to drive process improvements and implement approved solutions.
• Manage varied responsibilities within the scope of financial functions for the Claims Division, including preparing and delivering reports, supplying business-critical materials, maintaining and reporting accurate tax-related documentation, and ensuring reconciliation of various lines of business.

• Exceptional administrative or insurance experience and/or training which typically comes with five or more years of experience.
• An eagerness to learn from experiences and new situations, you're great at navigating and switching between proprietary, vendor, web-based and standard computer systems, according to priorities.
• You're also great at identifying problems and coming up with appropriate solutions.

• A customer service mindset and ability to proactively engage with a variety of internal customers and promptly respond to phone calls and/or emails is important too, as is the ability to maintain accurate and updated files.
• An insatiable attention to detail that it takes to ensure accurate documentation.
• A bachelor's degree and/or insurance designation will help move you to the top of the list.

Are you ready to take your career to the next level? We look forward to hearing from you!

At Argo/Farm Family, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.

The hourly compensation range is $20.40 - $25.50 (based on experience and location). We're proud to offer a range of competitive and comprehensive benefits package.