Procurement Assistant

Solenis is a leading global provider of water and hygiene solutions. The company's product portfolio includes a broad array of water treatment chemistries, process aids, functional additives, cleaners, disinfectants, and state-of-the-art monitoring, control and delivery systems. These technologies are used by customers to improve operational efficiencies, enhance product quality, protect plant assets, minimize environmental impact, and create cleaner and safer environments. Headquartered in Wilmington, Delaware, the company has 78 manufacturing facilities strategically located around the globe and employs a team of over ~23000 professionals in >160 countries across six continents. Solenis is a 2025 Best Managed Company Gold Standard honoree.

For additional information about Solenis, please visit www.solenis.comor follow us on social media.

As Procurement Assistant you will be responsible for managing purchase orders for finished goods shipped directly from external suppliers to North American customers. You will act as a key connector between suppliers, Customer Service, Sales, and Logistics to ensure accurate, on-time, and compliant order fulfillment.

This position plays an important role in protecting service levels, ensuring documentation accuracy, and supporting smooth coordination across multiple partners.

Key Responsibilities

• Place and manage purchase orders with third-party suppliers shipping finished goods directly to NA customers
• Obtain and track vendor order confirmations, including expected shipment dates, and proactively communicate updates or risks to Customer Service Representatives (CSRs) and Commercial teams
• Act as the primary liaison between CSRs and vendors when issues arise, delivery changes are required, or customer needs shift
• Update purchase orders and related sales orders as delivery dates or quantities change
• Coordinate freight arrangements with vendors or Logistics providers, including support for expedited shipments to meet customer deadlines
• Perform goods issue transactions once Bills of Lading (BOLs) are received; actively follow up on missing BOLs to ensure timely month-end processing
• Send required shipment documentation to vendors, including labels, BOLs, SDS, and other special documents
• Pursue and maintain critical documentation such as Certificates of Analysis (COAs) and Proofs of Delivery (PODs)
• Monitor and follow up on missing confirmations and goods movements using regular system reports
• Enter and manage SIRS incidents for customer complaints related to third-party supplied materials, and follow up with vendors to obtain root cause responses
• Communicate shipment risks, delays, or vendor issues that may impact customer deliveries

Qualifications & Experience

Required:

• Experience working in procurement, supply chain, customer service, or order management environments
• Strong working knowledge of SAP
• Solid analytical and numerical skills
• Advanced proficiency in Microsoft Office, particularly Excel (pivot tables, VLOOKUP, data analysis)
• Ability to manage multiple priorities, follow up persistently, and maintain high attention to detail
• Strong communication and coordination skills, with the ability to work effectively across teams and external partners

Preferred:

• Bachelor's degree in Supply Chain, Business, Science, or a related field
• 5+ years of relevant procurement or order management experience
• Experience managing documentation and compliance requirements in a supply or distribution environment

This role will be a hybrid model based in Wilmington, DE.

We understand that candidates will not meet every single desired qualification. If your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to learn more about you.

At Solenis, we understand that our greatest asset is our people. That is why we offer competitive compensation, comprehensive benefits which include medical, dental, vision & 401K, and numerous opportunities for professional growth and development. So, if you are interested in working for a world-class company and enjoy solving complex challenges, whether in the lab or the field, consider joining our team.

Solenis is proud to be an Equal Opportunity Affirmative Action Employer, including Minorities / Women/ Veterans / Disabled.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Should you require assistance in applying to this opportunity, please reach out to Solenis Talent Acquisition at talentacquisition@solenis.com