Medical Records Assistant

This unit supports the specialty services of the NC State College of Veterinary Medicine's Veterinary Hospital, which includes the Health and Wellness Center, the Terry Companion Animal Veterinary Center, and the Equine and Farm Animal Veterinary Center ( EFAVC). The primary function of the Medical Records unit is to ensure that all patient visits (inpatient and outpatient) are properly documented to justify any treatment or service rendered. The unit is responsible for preparing, assembling, and analyzing all patient visits and information contained within each patient record. The unit is also responsible for safeguarding the patient record; validating and complying with Release of Information requests; as well as local, state, and federal requirements. This unit also assists faculty and students with identifying cases for retrospective studies to support clinical research initiatives.

As a Pack member, you belong here, and can enjoy exclusive perks designed to enhance your personal and professional well-being. As you consider this opportunity, we encourage you to review our Employee Value Proposition and learn more about what makes NC State the best place to learn and work for everyone.

What we offer:

Attain Work-life balance with our Childcare benefits, Wellness & Recreation Membership, and Wellness Programs that aim to build a thriving wolfpack community.

Disclaimer: Perks and Benefit eligibility is based on Part-Time or Full-Time Employment status. Eligibility and Employer Sponsored Plans can be found within each of the links offered.

The Medical Records Assistant is responsible for the comprehensive lifecycle of patient information at the NC State Veterinary Hospital. This role ensures that all data related to patient visits is processed, audited, and maintained with the highest degree of accuracy and confidentiality. By bridging the gap between physical documentation and electronic formats, this position supports clinical excellence, academic research, and seamless client service.

Core Responsibilities:

High School Diploma or equivalency and one year of related office experience; or equivalent combination of training and experience.

Health Information Expertise: Completion of a HIT program with a strong command of medical/veterinary terminology.

Terminal Digit Filing: Proficiency in filing and organizing records using a terminal digit system to maintain high-volume accuracy.

Data Analysis & Quality Control: Ability to audit discharged charts to identify errors, missing reports, or data deficiencies.

Technical Proficiency: Skilled in high-volume data entry and the ability to quickly master new electronic information systems and software.

Interpersonal Communication: Excellent verbal and written skills for interfacing with faculty, students, and external clients in a team environment.

Please include as attachments a resume/CV, cover letter, and contact information for at least 3 professional references.

If no applicants apply who meet the required competency level and training & experience requirements, then management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market considerations.

NC State University is an equal opportunity employer. All qualified applicants will receive equal opportunities for employment without regard to age, color, disability, gender identity, genetic information, national origin, race, religion, sex (including pregnancy), sexual orientation, and veteran status. The University encourages all qualified applicants, including protected veterans and individuals with disabilities, to apply. Individuals with disabilities requiring disability-related accommodations in the application and interview process are welcome to contact 919-513-0574 to speak with a representative of the Office of Equal Opportunity.

If you have general questions about the application process, you may contact Human Resources at (919) 515-2135 or workatncstate@ncsu.edu.

Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit.

NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.