HR Manager

The HR Manager serves as the primary HR partner for the Wilson Warbirds, aligning HR policies and procedures with organizational goals. This role collaborates with executive leadership, people managers, and staff to deliver comprehensive HR support across talent acquisition, onboarding, employee relations, benefits administration, HRIS management, learning and development, culture and engagement, and compliance.

Core duties for this role include, but are not limited to:

Support leadership through strategic collaboration on workforce planning, employee engagement, talent development, and employee relations.
• Manage payroll operations.
• Lead full-cycle recruiting (front office, seasonal, and baseball operations). Administer the end-to-end hiring process including job descriptions, manage applicant tracking system, postings, interview coordination, background checks, offer letters, and pre-employment requirements.
• Own new hire onboarding and transitions (promotions, transfers). Coordinate orientation, new hire paperwork, I-9, IT/access setup, and cross-functional readiness to ensure an exceptional employee experience.
• Serve as point of contact for employee relations issues; investigate and resolve employee issues on a timely basis; coordinate investigations with supervisors as needed; carry out any employee relations initiatives.
• Facilitate onboarding and continuous learning initiatives. Manage learning platforms and partner with stakeholders to align training programs with business needs. Lead the facilitation of the Internship Program including the planning and executing of events and building supplemental learning.
• Lead the Wilson Warbirds employee benefits program including annual planning and open enrollment, eligibility and life-event administration, vendor/broker coordination, employee education, and compliance.
• Administer leave programs (FMLA/STD/LTD/ASA interactive process) in coordination with third-party administrators. Maintain accurate documentation and timely communication with employees and leaders.
• Serve as HRIS lead for the Wilson Warbirds including owning data integrity, security role requests, business process routing, audits, and worker/position data changes.
• Drive the coordination and execution of culture and employee recognition initiatives.
• Ensure compliance with federal, state, and local employment regulations and with league policies and reporting. Maintain required postings and records along with coordinating audits.
• Conduct exit interviews to gather actionable insights that enhance employee engagement and organizational effectiveness.
• Respond to inquiries regarding verifications of employment, unemployment claims, and information requests in a timely, service-minded manner.
• Oversee audits for form I-9, background checks, and onboarding. Maintain systems to reflect accurate users.
• Support employee communication channels (i.e. newsletters) to ensure employees receive important information in a timely manner.
• Support the maintenance of accurate, up-to-date human resource information system and paper records of transactions needed throughout the employee life cycle. This includes supporting seasonal roster set-up and end-of-season activities.

The ideal candidate will have a Bachelor's degree from four-year college or university; and

three to five years related experience and/or training; or equivalent combination of education and experience. HR Generalist or Business Partner experience in sports/entertainment is a plus.

Certification in SHRM is desirable but not required. Bilingual is a plus.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand; walk; sit and stoop, kneel, crouch, or crawl. The employee must occasionally lift and /or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision and ability to adjust focus.

Work Hours

Business hours are Monday - Friday 9 am - 5pm, however, additional hours may be required on weekends, evenings and some holidays.

Our Pitch

You come here to make a difference. We are a purpose-led organization, focused on building an inclusive and engaging culture that fosters excellence, collaboration and ingenuity. We strive to be a model employer and cultivator of talent, empowering our teams to drive innovation through the inclusion of diverse thoughts, ideas and perspectives. We operate at the highest standard of excellence, investing in the development of our staff across all levels and embracing differences through a culture of respect and understanding.

For more information about our Crew, other benefits and insight into our Club culture please visit our Careers Page.