Security Officer - Front Desk

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer - Flex Front Desk Driver in Los Angeles, CA, you will serve and safeguard clients in a range of industries. Join a leading team where flexibility meets opportunity. As a Flex Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Learn more: aus.com/earnmore. As a Front Desk Officer with Allied Universal at a residential community, you will welcome residents and guests, manage access control and badging, answer questions, and document security-related activity with clear communication. This is a driving post requiring a valid driver's license. You will represent an agile, reliable, and innovative team that puts people first, works together, and acts with integrity.

Position Type: Flex

Pay Rate: $20.00 / Hour

Job Schedule:

Why Join Us:

Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial Benefits: Participate in our retirement savings plan to invest in your future.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What You'll Do:

• Provide customer service to residents, guests, vendors, and/or delivery personnel by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities.
• Staff the front desk and main lobby area, greeting and directing visitors, verifying identification and/or authorization, and issuing visitor credentials when applicable.
• Monitor access points and building entry systems, helping to deter unauthorized entry and supporting orderly visitor flow.
• Answer phones, radios, and intercoms; relay messages; and coordinate requests with property staff and/or maintenance as needed.
• Monitor cameras, alarms, and other building systems from the front desk; report irregular activity per post orders and escalation guidelines.
• Maintain detailed logs of visitor activity, incidents, and shift events; complete reports and documentation in a timely manner.
• Respond to incidents and critical situations in a calm, problem-solving manner, including de-escalation when appropriate and contacting emergency services when required.
• Assist with package and key control processes per site procedures, including documentation of receipt, release, and/or handoff.
• Provide directions and general information about the property, amenities, and site rules while maintaining a professional presence.
• Support access control for contractors and service providers, confirming work orders and/or appointments when required by site policy.

Minimum Requirements:

• Have at least 6 months of security-related experience.
• A valid driver's license is required in accordance with Allied Universal driver policy requirements.
• Customer service experience is preferred.
• Access control and/or badge experience is preferred.
• Be comfortable using a computer or tablet is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.