Security Officer - Hospital Parking Patrol

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer - Hospital Parking Patrol in Concord, MA, you will serve and safeguard clients in a range of industries such as Healthcare, and more. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Learn more: aus.com/earnmore. As an Unarmed Patrol Officer with Allied Universal at a busy healthcare location, you will monitor and patrol assigned areas, complete routine rounds, and maintain a visible presence that helps to deter security-related incidents. You will support staff, patients, and visitors with clear communication, respond to reports, and document observations with attention to detail. Join a team that is agile, reliable, innovative, and guided by integrity and a people-first culture.

Position Type: Part Time

Pay Rate: $22.00 / Hour

Job Schedule:

Why Join Us:

Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial Benefits: Participate in our retirement savings plan to invest in your future.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What You'll Do:

• Provide customer service to patients, visitors, and staff by following Allied Universal procedures, site-specific policies, and when appropriate, emergency response activities within a healthcare location.
• Respond to incidents and critical situations in a calm, problem-solving manner, including disturbances, medical emergency notifications, fire alarms, and facility emergency codes.
• Conduct regular and random patrols of assigned areas, including lobbies, corridors, waiting areas, parking areas, and the exterior perimeter to help to identify unusual activity, hazards, and policy violations.
• Monitor access points and help to manage entry and exit by checking identification, issuing visitor passes, directing visitors, and/or verifying authorization for restricted areas.
• Help to maintain order in high-traffic areas such as emergency department entrances, reception areas, and patient waiting rooms through presence, communication, and de-escalation techniques.
• Observe and report suspicious behavior, unsecured doors, and/or abandoned property, and notify appropriate personnel per site procedures.
• Document incidents, patrol activities, and shift observations in written reports and/or electronic systems in a timely manner.
• Assist with patient watch and elopement prevention activities as assigned, including monitoring designated areas and coordinating with clinical staff per site policy.
• Support emergency evacuations and/or shelter-in-place procedures by assisting with route guidance, crowd movement, and accountability as directed.
• Coordinate with hospital staff, local responders, and/or property management during incidents while maintaining a professional, customer-focused approach.
• Operate and monitor security-related equipment such as radios, access control systems, and CCTV as assigned, and report malfunctions or concerns.
• Provide directions, wayfinding assistance, and escort support for staff and/or visitors when requested and permitted by site policy.

Minimum Requirements:

• CPR Certification preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.