Senior Product Manager of Go-To-Market at Jack Henry

At Jack Henry, we're more than a technology company, we're a force for good in financial services. We're redefining how community banks and credit unions connect with the people they serve. Our mission is rooted in people inspired innovation, empowering financial institutions to deliver seamless, secure, and human centered experiences. We deliver cutting-edge solutions that are paving the way for the next generation of digital banking and payments, but our true impact begins with our associates. If you're ready to help transform an industry and grow with a company that values purpose, collaboration, and excellence then we'd love to meet you. We're reinventing the way people interact with their finances, and we could use your help. Working at Jack Henry offers you a chance to think about and solve fascinating, important problems. Here, everyone has a voice, a chance to ask tough questions, and an opportunity to innovate.

As a Senior Go-To-Market (GTM) Product Manager for the Origination and Financial Crimes teams, you'll be responsible for developing and executing go-to-market strategies for launching new products or features as part of our complementary services group. You will focus on helping customers harness the power of Jack Henry products, which drive financial institutions' success by improving personnel productivity and by making their banking solutions more accessible to the consumer.

This role involves working cross-functionally with product development, design, marketing, sales, and operation teams to ensure that our products meet market needs and achieve business objectives. In short, your work will directly benefit Jack Henry customers, end users, and internal teams, ultimately accelerating customer adoption and empowering community banks and credit unions to compete with fintech giants.
We are committed to creativity, thoughtfulness, culture, and openness-the perfect place to make phenomenal products that have a big impact. Our work environment echoes a modern tech start-up, but we have the security and benefits of a large, publicly traded company. We place high value on continued education and contribute to, and use, open-source projects.

This position may be worked remotely within the United States, with the exception of California.

All positions, regardless of location, may require an onsite interview or in-person onboarding requirement to verify your identity.

Must be able to travel up to 15% to attend onsite meetings or trainings.

What you'll be responsible for:

• Develop and implement comprehensive GTM strategies for new and existing products or features.
• Conduct well-rounded research to understand business goals, systems models, and customer models to create messaging that speaks to customers' goals and promotes revenue-generating product offerings.
• Drive our ever-evolving product story forward through communication of our features and the benefits of new products to customers.
• Build and maintain close relationships with all customer-facing and internal teams to ensure a seamless customer experience.
• Ensure a smooth turnover to the implementation or support organizations that includes planning, training, and hand-off.
• Provide product training and guidance to the Sales organization.
• Develop trusted advisory partnerships and advocates with strategically selected customers and engage the right teams to ensure customer success.
• Provide mentorship and coaching to team members, fostering their professional growth and development.
• Embody and promote Jack Henry's core values and culture, serving as a role model and ensuring alignment with organizational principles in all aspects of work.
• May perform other job duties as assigned.

What you'll need to have:

• Minimum of 6 years of experience in product marketing, go-to-market solutions, product management, and/or product growth with the ability to think and work creatively.
• Proficiency in using project management and collaboration tools (e.g., Notion. HelpScout, Jira, Figma, Wistia, Github, or CMS experience).
• Proven track record of successfully launching and managing products in a fast-paced environment.
• Effective written and verbal communication, consultation, and presentation skills.
• Experience with cross-team collaboration and the ability to work toward strategic goals in a fast-paced team environment.
• Discipline to consistently self-start, self-serve, and work independently in a remote environment.
• Ability to travel up to 15% for business meetings and client site visits.

What would be nice for you to have:

• Bachelor's degree.
• Detail-oriented and highly organized.
• Ability to thrive in a dynamic and rapidly changing environment.
• Using AI tools to improve workflow efficiencies.

If you got this far, we hope you're feeling excited about this opportunity. Even if you don't feel you meet every single requirement on this posting, we still encourage you to apply. We're looking for passionate, driven individuals who align with our mission and can bring unique perspectives to our team.

Why Jack Henry?

At Jack Henry, we live by the motto: "Do the right thing, do whatever it takes, and have fun." It's more than a tagline, it's the foundation of our culture. We recognize that our associates are the key to our success, and we're deeply committed to their wellbeing. That's why we offer comprehensive benefits designed to support your physical, mental, and financial health so you can thrive both personally and professionally.

We're also leading the way in technology modernization, helping financial institutions evolve with speed, security, and flexibility. Our strategy focuses on delivering secure data access, mitigating fraud, and enabling seamless integration. Empowering our teams to build innovative solutions that meet the evolving needs of accountholders.

Culture of Commitment

Ask our associates why they love Jack Henry, and many will tell you it is because our culture is exceptional. We do great things together. Our culture empowers us to rise to challenges, seek new opportunities, and support one another through change. It's this shared commitment that drives our success. We're proud to foster an environment where inclusion, sustainability, and community impact are more than values, they're how we operate. Visit our Corporate Sustainability site to learn more about our culture and commitment to our people, customers, community, environment, and shareholders.

Equal Employment Opportunity

At Jack Henry, we know we are better together. We value, respect, and protect the uniqueness each of us brings. Innovation flourishes by including all voices and makes our business - and our society - stronger. Jack Henry is an equal opportunity employer and we are committed to providing equal opportunity in all of our employment practices, including selection, hiring, performance management, promotion, transfer, compensation, benefits, education, training, social, and recreational activities to all persons regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, genetic information, pregnancy, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, and military and veteran status, or any other protected status protected by local, state or federal law.

No one will be subject to, and Jack Henry prohibits, any form of discipline, reprisal, intimidation, or retaliation for good faith reports or complaints of discrimination of any kind, pursuing any discrimination claim, or cooperating in related investigations.

Requests for full corporate job descriptions may be requested through the interview process at any time.