Clubhouse Training & Technical Assistance Lead

At Fountain House, we believe in the power of community to transform the lives of individuals with serious mental illness. Every day, thousands of members choose to come to Fountain House to contribute their talents, learn new skills, access opportunities, and form friendships. Members and staff operate successful employment, education, wellness programs and work as partners to perform all the functions that keep our community going. The Fountain House model has been replicated in more than 300 locations in 30 countries and 32 states and currently serves more than 100,000 people with mental illness worldwide. As originators of this approach, we provide leadership by constantly advancing the practice and by leading the conversation around mental health recovery. As a result, Fountain House has created a comprehensive Community System of Care. This includes Clubhouses in Manhattan, the Bronx, Hollywood, California and Care Management, Home and Community Based Services and a large housing program ranging from 24 hour supervised residences to scattered site supported apartments. We are committed to reducing social isolation, advocating for mental health policy change, and driving solutions that empower our members.

Your Impact

As the Clubhouse Training & Technical Assistance Lead, you will provide hands-on, in-person coaching and support to Clubhouse teams as they launch, strengthen, and sustain high-quality, high-fidelity Clubhouse programming.

As part of the Strategic Growth team, which is committed to expanding access to effective, community-based supports for people living with serious mental illness, this role focuses on practical implementation, training, and capacity building. This is not an IT role. This position supports Clubhouse operations through on-site training, implementation support, and technical assistance delivered directly to programs and communities.

This role will play a key part in building and strengthening a coordinated network of Clubhouse supports across California, with particular focus on Los Angeles, while also contributing to national training and technical assistance efforts across the United States.

At a Glance

• Hands-on, field-based role supporting Clubhouse programming
• Up to 75% travel, including extended time on-site with Clubhouse teams
• Focus on training, implementation, and technical assistance (not IT)
• Work directly with staff and members through side-by-side practice
• Contribute to building a connected network of Clubhouse supports across California

$85k - $100k

Location: Continental United States, Hybrid
Travel: Up to 75% travel, including extended on-site time in Los Angeles and across California

As Clubhouse Training & Technical Assistance Lead, you will:

Program Implementation, Training, and Technical Assistance

• Provide on-site training and technical assistance to Clubhouse programs supporting people living with serious mental illness
• Coach staff and members in implementing high-fidelity Clubhouse practices, including the work-ordered day and community-centered programming
• Conduct readiness assessments and provide implementation support for new and developing Clubhouse programs
• Support programs in translating education and training into consistent day-to-day operations
• Document site visits, progress, and follow-up needs to support continuity and shared learning

Regional Network Building and Partnership

• Build and steward a growing network of Clubhouse supports throughout California, with a strong presence in Los Angeles
• Liaise with regional partners to coordinate training efforts, share toolkits and resources, and troubleshoot operational challenges
• Support alignment across partners to strengthen consistency, quality, and shared learning within the regional Clubhouse ecosystem

Stakeholder Partnership and Strategic Alignment

• Collaborate laterally with the Growth Department on regional strategy, stakeholder alignment, and resource allocation
• Partner with internal colleagues to align training, technical assistance, and implementation plans across initiatives
• Contribute field-based insights to inform broader strategic planning and continuous improvement efforts

Budget Stewardship

• Liaise with the Strategic Growth Department to support management of allocated regional technical assistance budgets
• Help optimize the mix of in-house and contracted resources to maximize impact, sustainability, and cost-effectiveness

Who you are

• You are grounded in practice and comfortable working side by side with staff and members
• You bring humility, curiosity, and respect into complex, real-world program environments
• You are energized by field-based work and relationship building
• You are comfortable holding both fidelity to a model and responsiveness to local context
• You value collaboration over command-and-control approaches

What you bring

• Bachelor's or Master's degree in social work, public administration, organizational development, or equivalent professional experience.
• Direct experience working in Clubhouse programs or closely aligned community-based mental health models
• Experience providing training, coaching, or technical assistance to support program implementation
• Strong understanding of mental illness and recovery-oriented, community-based services
• Excellent facilitation, communication, and relationship-building skills
• Strong organizational skills, with the ability to document work and follow through across multiple sites
• Willingness and ability to travel up to 75%, including regular travel to California and Los Angeles

Why Join Fountain House?

• National leadership in the Clubhouse model Be part of an organization advancing community-based solutions for people living with serious mental illness through direct service, education, training, and technical assistance.
• Meaningful, field-driven impact Contribute to work that strengthens Clubhouse programs across the United States, supports communities in building sustainable, high-quality services, and expands access to recovery-oriented care.
• Empower people with lived experience Elevate the voices of individuals with lived experience and support Clubhouse communities in driving real, practice-level and systems-level change.
• Innovate in mental health systems and advocacy Join a mission-driven team at the forefront of mental health reform, implementation, and community-centered service delivery.
• Professional growth and leadership development Access mentorship, training, and opportunities for growth within a rapidly evolving field, while contributing to regional and national systems of support.

Be part of a movement that is transforming mental health care through research, advocacy, and community.

Fountain House, Inc. is an Equal Opportunity Employer

At this time Fountain House, Inc. is not able to sponsor visas

Note: This job description should not be construed to imply that these requirements are the exclusive standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as may be required. The employer has the right to revise this job description at any time. This job description is not to be construed as a contract for employment.