Program Manager- Hand Hygiene/Antimicrobial Stewardship Program (On-Site)

Under
the direction of the Director of Clinical Epidemiology & Infection
Prevention, the Program Manager leads the implementation and sustainability of
hand hygiene and antimicrobial stewardship initiatives across UCLA Health. This
role partners closely with Infection Prevention and Antimicrobial Stewardship
medical leadership to advance organizational goals related to safety, quality,
and high reliability.

You will:

• Lead systemwide hand
  hygiene and antimicrobial stewardship initiatives
• Develop and implement
  assessment, measurement, and improvement protocols
• Coordinate analytics,
  reporting, and data-driven requests across departments
• Collaborate with
  clinical and operational teams to operationalize and sustain CEIP/ASP
  goals at the department level
• Utilize Lean and
  performance improvement methodologies to identify and drive process
  improvements
• Manage program
  metrics, reports, and standard work
• Facilitate and lead
  multidisciplinary performance improvement teams
• Coordinate analytics,
  reporting, and data-driven requests across departments
• Collaborate with
  clinical and operational teams to operationalize and sustain CEIP/ASP
  goals at the department level
• Utilize Lean and
  performance improvement methodologies to identify and drive process
  improvements
• Manage program
  metrics, reports, and standard work
• Facilitate and lead
  multidisciplinary performance improvement teams

Required:

• A Bachelor's degree and/or equivalent experience
  
• Three or more years of experience managing
  increasingly complex projects or scopes of work
• Strong knowledge of infection prevention and
  control principles, with specific emphasis on hand hygiene practices and
  antimicrobial stewardship in healthcare settings
• Understanding of healthcare quality improvement
  frameworks including performance improvement, high reliability principles, and
  zero-harm initiatives
• Working knowledge of regulatory, accreditation,
  and institutional requirements, including HIPAA, Department of Public Health,
  The Joint Commission, and organizational policies related to infection
  prevention and patient safety
• Proficiency in Lean methodology, process
  improvement tools, and change management principles to drive sustainable
  operational improvements
• Ability to plan, manage, execute complex
  programs and projects, including scope development, timelines, resources,
  budgets, and deliverables across multiple initiatives
• Experience with data management, analysis,
  reporting, including interpretation of performance metrics, dashboards, and
  program outcomes to support decision-making
• Ability to conduct assessments (e.g.
  current-state analysis, gap analysis, literature review, and risk assessments
  to identify improvement opportunities in inpatient and outpatient settings
• Strong facilitation and coaching skills to lead
  interdisciplinary performance improvement teams and engage frontline staff and
  clinical leaders
• Proven ability to develop and implement standard
  work and sustainability plans to ensure long term adoption of hand hygiene and
  antimicrobial stewardship interventions.
• Effective stakeholder engagement and
  collaboration, including effective partnership with medical directors,
  executive leadership, quality teams, and operational departments
• Ability to identify, analyze, and mitigate
  program and project risks, while balancing competing priorities in a complex
  healthcare environment
• Excellent written and verbal communication
  skills, with the ability to present complex information clearly to diverse
  audiences, including executive leadership, medical staff, and frontline teams
• skills, with the ability
  to prioritize work, meet deadlines, and manage multiple concurrent initiatives

Preferred:

• A Master's degree
• A Project Management Professional (PMP)
  Certification
• One or more years of experience in project
  management in a healthcare environment