New

Customer Experience Intern, Spectrum Reach Summer 2026

Charter Communications
United States, New York, New York
Jan 21, 2026
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. ABOUT US... Spectrum Reach, the advertising sales business of Charter Communications, Inc. (NASDAQ:CHTR), provides custom advertising solutions for local, regional and national clients. Operating in 36 states and 91 markets, Spectrum Reach creates scalable advertising and marketing services driven by aggregated and de-identified data insights and award-winning creative services. Spectrum Reach helps businesses of all sizes reach anyone, anywhere, on any screen. Additional information about Spectrum Reach can be found at https://www.spectrumreach.com. Our interns even put together some videos to showcase their experience here at Spectrum Reach. Here are a couple videos to watch about what our interns have to say. Summer Intern Experience #1 Summer Intern Experience #2 INTERNSHIP REQUIREMENTS... Summer Internship will last 10 weeks. Starting May 28th (Thurday) and ending on August 7th (Friday) Must have at least a 3.0 GPA or greater at time of application At time of application, you must be enrolled in an educational institution. OVERVIEW... Spectrum Reach's Customer Experience team is built to make advertising feel easy and effective, working across four connected pillars that keep campaigns moving and clients confident. Account Management partners with Sales and advertisers to shape smart multiscreen plans and turn performance data into clear next steps. Execution brings campaigns to life through Ad Ops, Media Content, Optimization, and Reporting-so delivery is accurate, quality is tight, and results are transparent. Process Design and Continuous Improvement streamlines how we work by standardizing end-to-end workflows for clarity and speed. Optimization Design and Enablement sets the rules for stronger performance, dives into campaign analysis, pilots new tools and processes, and supports teams across Customer Experience. Together, we create a seamless, scalable experience that elevates the advertiser journey and drives real business results. It's a high-energy, high-impact culture-on any given day you'll juggle priorities, team up across the org, and build strong relationships with the partners who make great work possible. DUTIES & RESPONSIBILITES... As an intern on the team, you will learn a variety of functions within the Customer Experience team Learn how to: Create proposals and strategic recommendations for clients based on client objectives and inventory analysis Work cross-departmentally to create solutions for our clients Partner with Account Executives and clients on effectiveness of multi-screen campaigns Effectively gather feedback on the client campaigns Provide post-campaign performance recap as well as strategic recommendations for improvement Coordinate accurate and timely entry of advertising orders across Spectrum's network Monitor ad schedules and exception reports, collaborating with Account Executives to recover lost revenue Track client tapes and maintain records for both paperwork and electronic orders using Spectrum's traffic system Assist Account Executives, Sales Management and technical staff in diagnosing schedule delivery issues Ensure correct application of advertising copy to all orders in partnership with Account Executives QUALIFICATIONS... Attention to detail Ability to multi-task Strong organizational skills Experience with computer software including MS Excel, PowerPoint or Canva. #LI-MS5 GGN100 2026-68069 2026 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. The base pay for this position generally is between $00 and $31.00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.