Associate Application Analyst - Technology Ventures

One of the nation's largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (NYSE: UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 300 corporation, annual revenues were $15.8 billion in 2024. During the year, UHS was again recognized as one of the World's Most Admired Companies by Fortune; and listed in Forbes ranking of America's Largest Public Companies. Headquartered in King of Prussia, PA, UHS has approximately 99,000 employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located all over the U.S. States, Washington, D.C., Puerto Rico and the United Kingdom. www.uhs.com

The Corporate IS Department is seeking a dynamic and talented Associate Application Analyst - Technology Ventures.

The Associate Application Analyst - Technology Ventures supports the implementation and maintenance of UHS Technology Ventures applications in a multi entity environment. Works with Technology Ventures team members and business stakeholders to evaluate requirements, resolve support issues, and participate in application configuration under guidance. Coordinates assigned tasks to meet deadlines and ensures progress toward completion. Shares experience and collaborates with team members as appropriate. \

Key Responsibilities include:

System Maintenance/Support

Activities:

• Demonstrates understanding of hospital workflow

• Demonstrates analytical problem solving

• Assists in routine system maintenance and builds.

• Establishes and maintains regular communications with application teams and user community.

• Adheres to UHS Service Level and Change Management Policies.

• Researches and resolves Customer Support Center Tickets.

System Implementation

Activities:

• Supports implementation tasks and prepares basic documentation.

• Performs system testing and documentation under guidance.

• Researches and resolves implementation-related Customer Support Center Tickets.

• Adheres to appropriate UHS Project Management standards.

• Ensures strict adherence to work plans, reporting all serious deviations to management.

• Reports issues and deviations to management.

• Assists with the training of users in operating procedures for application.

Administration and Oversight

Activities:

• Maintains Service Excellence principles.

• Prepares and submits status reports to supervisor as required.

• Keeps management well informed of activities, needs, problems.

• Performs other tasks as assigned/required by management.

Knowledge: A quick learner of software and information technology, motivated to learn new applications and business operations. Associate's Degree required, Bachelor's Degree preferred with 0-1 years of related experience.

Skills

• Proficient with word processing, spreadsheet, and email software applications.

• Demonstrates strong interpersonal and communication skills with customers and team members.

• Basic understanding of workflows and problem solving skills.

• A quick learner of software and information technology, and motivated to learn new applications and business operations.

• Demonstrates excellent interpersonal communication and documentation skills, among facility customers and team members.

• Demonstrates customer-oriented service excellence principals, as outlined in UHS corporate standards.

• Basic knowledge of project management methods, business practices, and terminology.

• Self-disciplined, able to work independently, but also able to take direction when necessary.

• Self-motivated to identify and resolve issues, and in advancing personal knowledge.

• Very organized and detail oriented.

• Flexible with time.

License or Registration Requirements: Clinical experience (Registered Nurse) preferred

Training: N/A

Travel Requirements: 5 - 20% domestic US travel (depending on projects and Go Lives).

This opportunity provides the following:

• Challenging and rewarding work environment
• Growth and development opportunities within UHS and its subsidiaries
• Competitive Compensation
• Excellent Medical, Dental, Vision and Prescription Drug Plan
• 401k plan with company match
• Generous Paid Time Off

*UHS is a registered trademark of UHS of Delaware, Inc., the management company for Universal Health Services, Inc. and a wholly-owned subsidiary of Universal Health Services, Inc. Universal Health Services, Inc. is a holding company and operates through its subsidiaries including its management company, UHS of Delaware, Inc. All healthcare and management operations are conducted by subsidiaries of Universal Health Services, Inc. To the extent any reference to "UHS or UHS facilities" on this website including any statements, articles or other publications contained herein relates to our healthcare or management operations it is referring to Universal Health Services' subsidiaries including UHS of Delaware. Further, the terms "we," "us," "our" or "the company" in such context similarly refer to the operations of Universal Health Services' subsidiaries including UHS of Delaware. Any employment referenced in this website is not with Universal Health Services, Inc. but solely with one of its subsidiaries including but not limited to UHS of Delaware, Inc.

UHS is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at UHS via-email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of UHS. No fee will be paid in the event the candidate is hired by UHS as a result of the referral or through other means.

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

We believe that diversity and inclusion among our teammates is critical to our success.

Notice

At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skillset and experience with the best possible career path at UHS and our subsidiaries. We take pride in creating a highly efficient and best in class candidate experience. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card or bank information, etc.) from you via email. The recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc. If you are suspicious of a job posting or job-related email mentioning UHS or its subsidiaries, let us know by contacting us at: https://uhs.alertline.com or 1-800-852-3449.