New

Desktop Support Technician

TEKsystems
$15.00 - $24.00 / hr
life insurance, sick time, 401(k), retirement plan
United States, Louisiana, Monroe
Jan 10, 2026
Desktop Support Technician - 6Month Contract (High Growth Opportunity) Location: Monroe, LA Contract Length: 6 months to start (strong possibility of extension up to 12 months) Environment: Large, fastpaced healthcare facility Why This Role Is a Great Opportunity If you're looking to rapidly grow your handson IT skills, this is one of the best environments to do it. Techs here gain 3-4x more experience than in a typical desktop support role because of the volume, variety of devices, and complexity of the environment. You'll be part of a large, supportive IT organization with real opportunities to learn, volunteer for projects, and move into other technical areas. What You'll Do You'll join a Tier I Desktop Support team responsible for supporting a wide range of hardware and software across a busy hospital setting. Your daytoday will include: * Handling Tier I tickets escalated from the Help Desk * Troubleshooting hardware and software issues * Supporting Windows 10/11 devices * Working with Active Directory (lookups, OU associations, etc.) * Imaging, deploying, and upgrading laptops, desktops, and thin clients * Supporting WOWs (workstations on wheels), mobile devices, iPhones, printers, and more * Following standardized processes for device builds and configurations * Occasionally entering patient rooms or clinical areas (comfort with this is required) You'll start by focusing on tickets to get acclimated, and you can volunteer for additional projects as you grow. What You Need to Bring Experience: * At least 1 year of true IT experience (or 2 years without a degree) * Experience supporting Windows 10/11 * Handson hardware/software troubleshooting * Familiarity with Active Directory * Experience with ticketing systems (ServiceNow is a plus) Skills: * Strong customer service mindset (think "Disneylevel" service) * Clear communication and solid documentation habits * Ability to stay organized in a fastmoving environment * Comfort using basic tools to assemble or adjust hardware Work Environment * Fastpaced, highvolume hospital setting * Exposure to a wide variety of devices and technologies * Occasional entry into patient rooms and, rarely, operating rooms * Large IT department with strong mentorship and growth opportunities Why People Love Working Here * Massive exposure to enterpriselevel technology * Supportive team culture with coaching and development * Opportunities to move into infrastructure, applications, project teams, and more * Meaningful work that directly supports patient care and the community Job Type & Location This is a Contract position based out of Monroe, LA. Pay and BenefitsThe pay range for this position is $15.00 - $24.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace TypeThis is a fully onsite position in Monroe,LA. Application DeadlineThis position is anticipated to close on Jan 23, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.