Description
Presidio, Where Teamwork and Innovation Shape the Future AtPresidio, we're at the forefront of a global technology revolution, transforming industries throughcutting-edge digital solutions and next-generation AI. We empower businesses-and their customers-to achieve more through innovation, automation, and intelligent insights. The Role
We are seeking a highly skilled Principal Architect with deep expertise in Splunk architecture, engineering, and implementation to join our Professional Services organization. This role is both technical and strategic and is responsible for leading complex customer engagements, advising executives and technical stakeholders, and ensuring successful deployments of Splunk-based solutions. The Principal Architect brings senior-level engineering expertise, thought leadership, and a customer-first mindset. You will serve as a trusted advisor, guiding customers through best practices, data strategy, operational maturity, and long-term value realization from their Splunk investments. Responsibilities include:
- Customer Engagement & Delivery
- Lead end-to-end delivery of Splunk Professional Services engagements, including architecture design, implementation, optimization, and troubleshooting.
- Serve as the primary technical point of contact for customers throughout the engagement lifecycle.
- Conduct discovery workshops to understand business goals, data sources, and operational challenges.
- Translate customer requirements into scalable, secure, and performant Splunk solutions.
- Deliver high-quality documentation, diagrams, runbooks, and knowledge transfer sessions.
- Technical Expertise
- Architect and deploy complex Splunk Enterprise and Splunk Cloud environments.
- Develop advanced searches, dashboards, alerts, and custom visualizations.
- Create and tune props/transforms, CIM mappings, data onboarding configurations, and TA customizations.
- Integrate Splunk with external systems including security tools, cloud platforms, and SIEM/SOAR solutions.
- Troubleshoot performance issues, ingestion gaps, and search inefficiencies in large, distributed environments.
- Apply Splunk best practices for scaling, clustering, security, data retention, and platform governance.
- Thought Leadership & Advisory
- Act as a strategic advisor to senior customer stakeholders, helping them mature their Splunk practice.
- Recommend operational models, use cases, dashboards, data strategies, and governance frameworks.
- Provide guidance on observability, security analytics, IT operations, or business analytics depending on customer need.
- Mentor junior engineers and consultants on Splunk practices and delivery excellence.
- Project & Stakeholder Management
- Partner with Project Managers to ensure on-time, on-scope delivery with exceptional customer satisfaction.
- Communicate technical risks, issues, and recommendations in a clear, executive-ready manner.
- Contribute to scoping, level-of-effort estimates, and Statements of Work (SOWs).
- Work closely with the Account Executive/Account Manager to identify expansion opportunities, support account growth strategies, and help drive additional business within the customers you serve.
Required Skills and Professional Experience:
- Bachelor's degree or equivalent experience and/or military experience
- 7+ years of relevant industry experience, with a demonstrated track record delivering solutions in complex, enterprise environments
- Bachelor's degree or equivalent experience or equivalent military experience
- Expertise across Splunk Enterprise, Splunk Cloud, and associated components (indexers, SHC, deployment server, ingestion pipelines).
- Proven experience delivering customer-facing Professional Services or consulting engagements.
- Deep knowledge of SPL, data modeling, CIM, and advanced dashboarding.
- Strong understanding of Linux, networking fundamentals, scripting languages (Python, Bash), and cloud platforms (AWS/Azure/GCP).
- Ability to clearly articulate complex technical concepts to both technical and non-technical audiences.
- Strong troubleshooting skills and experience with large-scale distributed environments.
Preferred Skills and Professional Experience:
- Splunk certifications (Architect, Consultant II, ES/SOAR certifications, or O11y certifications).
- Experience with Splunk Enterprise Security, ITSI, or Observability Suite.
- Experience integrating Splunk with SIEM/SOAR platforms, cloud security, or DevOps pipelines.
- Prior experience in a Professional Services, pre-sales, or customer-facing engineering role.
Your future at Presidio JoiningPresidiomeans stepping into aculture of trailblazers-thinkers, builders, and collaborators-who push the boundaries of what's possible. With our expertise inAI-driven analytics, cloud solutions, cybersecurity, and next-gen infrastructure, we enable businesses to stay ahead in an ever-evolving digital world. Here,your impact is real.Whether you're harnessing the power ofGenerative AI, architecting resilientdigital ecosystems, or drivingdata-driven transformation, you'll be part of a team that is shaping the future. Ready to innovate? Let's redefine what's next-together. About Presidio At Presidio, speed and quality meet technology and innovation. Presidio is a trusted ally for organizations across industries with a decades-long history of building traditional IT foundations and deep expertise in AI and automation, security, networking, digital transformation, and cloud computing. Presidio fills gaps, removes hurdles, optimizes costs, and reduces risk. Presidio's expert technical team develops custom applications, provides managed services, enables actionable data insights and builds forward-thinking solutions that drive strategic outcomes for clients globally. For more information, visit www.presidio.com. ***** Applications will be accepted on a rolling basis. Presidio is an Equal Opportunity / Affirmative Action Employer / VEVRAA Federal Contractor. All qualified candidates will receive consideration for this position regardless of race, color, creed, religion, national origin, age, sex, citizenship, ethnicity, veteran status, marital status, disability, sexual orientation, gender identification or any other characteristic protected by applicable federal, state, and local statutes, regulations, and ordinances. To read more about discrimination protections under Federal Law, please visit: https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf If you have any difficulty using our online system and need an accommodation in the job application process due to a disability, please send an email to recruitment@presidio.com for assistance. Presidio is a VEVRAA Federal Contractor requesting priority referrals of protected veterans for its openings. State Employment Services, please provide priority referrals to recruitment@presidio.com. Notice to Massachusetts Candidates: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Recruitment Agencies, Please Note: Presidio does not accept unsolicited agency resumes/CVs. Do not forward resumes/CVs to our careers email address, Presidio employees or any other means. Presidio is not responsible for any fees related to unsolicited resumes/CVs. DCW
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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