IT Business Technical Analyst I / II | Palo Verde

IT Business Technical Analyst I / II | Palo Verde

• Analyze & Design Solutions: Assess business and information needs to design IT systems that improve efficiency and workflow.
• Configure & Implement: Set up and deploy business systems and applications to meet operational requirements.
• Maintain & Support: Ensure systems remain reliable through ongoing maintenance and technical support.
• Test & Validate: Conduct thorough testing to guarantee system functionality and performance.
• Collaborate Across Teams: Work closely with business units and IT partners to deliver integrated solutions.

Who we're looking for:

• Technical Expertise: Experience with configuring, implementing, and supporting business systems and IT solutions.
• Analytical Thinker: Strong ability to analyze complex business processes and translate them into technical requirements.
• Problem Solver: Skilled at troubleshooting and resolving system issues quickly and effectively.
• Collaborative Partner: Excellent communication skills to work across business and IT teams.
• Continuous Learner: Adaptable and eager to stay current with emerging technologies and best practices.

IT Business Technical Analyst I | Palo Verde

• Bachelors' degree in Information Technology or related field
• PLUS one (1) year of prior relevant experience or equivalent combination of education and directly related experience.
• Requires basic technical subject matter knowledge within a job area or system

IT Business Technical Analyst II | Palo Verde

• Bachelors' degree in Information Technology or related field
• PLUS two (2) year of prior relevant experience or equivalent combination of education and directly related experience.
• Requires working technical knowledge gained through experience within a job area or system
  
  Preferred Special Skills, Knowledge or Qualifications:
  
  
• Skill in assessing business requirements via interviews, requirements determination using structured techniques for documentation, analysis, evaluation/validation; decomposition of high-level information into details; abstracting low-level information; distinguishing requests vs needs; distinguishing requirements vs. solutions; classifying/ prioritizing requirements; OO techniques using UML models; ambiguity analysis, ensuring consistent understanding across users, designers and testers; business process modeling of current state and desired/future state processes; defining and managing scope and client expectations, requirements change management and traceability; identifying and mitigating risks; applying creativity to solving complex problems
• Ability to advocate technology changes that provide value and support APS business goals; meet commitments; foster relationships amongst the business leaders; adapt to technology changes; put systems and procedures in place to assure that all relevant information is shared consistently; organize, prioritize, and plan work activities
• Apply creative solutions to business problems to ensure business needs are most effectively met; understand and anticipate needs and priorities of both internal and external stakeholders; demonstrate continuous effort to improve operations and streamline work processes.
  
  Nuclear requirement: Any PVNGS employee may be called upon to serve as a member of the Emergency Response
  Organization (ERO) and will be expected to fulfill their obligation as an ERO member.
  Any PVNGS employee may be called upon to support a refueling or short-notice outage.
  This includes line roles and responsibilities as necessary to execute outage activities.
  These are a condition of employment at PVNGS.

1) Analyzes basic business problems to be solved with automated systems
2) Conducts data gathering and analysis to understand business strategy requirements
3) Participates in the elicitation, documentation, analysis, and validation of business processes, systems, and solution requirements
4) Assists in creating specifications for systems to meet business requirements
5) Provides assistance in documenting current business processes and models
6) Assists in identifying and evaluating systems and procedures that are cost effective, efficient, reliable, and meet user requirements
7) Executes unit integration and acceptance testing
8) Research components of solutions to problems

This position may require access to and/or use of information subject to control under the Department of Energy's Part 810 Regulations (10 CFR Part 810), the Export Administration Regulations (EAR) (15 CFR Parts 730 through 774), or the International Traffic in Arms Regulations (ITAR) (22 CFR Chapter I, Subchapter M Part 120) (collectively, 'U.S. Export Control Laws'). Therefore, some positions may require applicants to be a U.S. person, which is defined as a U.S. Citizen, a U.S. Lawful Permanent Resident (i.e. 'Green Card Holder'), a Political Asylee, or a Refugee under the U.S. Export Control Laws. All applicants will be required to confirm their U.S. person or non-US person status. All information collected in this regard will only be used to ensure compliance with U.S. Export Control Laws, and will be used in full compliance with all applicable laws prohibiting discrimination on the basis of national origin and other factors. For positions at Palo Verde Nuclear Generating Stations (PVNGS) all openings will require applicants to be a U.S. person.

Pinnacle West Capital Corporation and its subsidiaries and affiliates ('Pinnacle West') maintain a continuing policy of nondiscrimination in employment. It is our policy to provide equal opportunity in all phases of the employment process and in compliance with applicable federal, state, and local laws and regulations. This policy of nondiscrimination shall include, but not be limited to, recruiting, hiring, promoting, compensating, reassigning, demoting, transferring, laying off, recalling, terminating employment, and training for all positions without regard to race, color, religion, disability, age, national origin, gender, gender identity, sexual orientation, marital status, protected veteran status, or any other classification or characteristic protected by law.

For more information on applicable equal employment regulations, please refer to EEO is the Law poster. Federal law requires all employers to verify the identity and employment eligibility of every person hired to work in the United States, refer to E-Verify poster. View the employee rights and responsibilities under the Family and Medical Leave Act (FMLA). Arizona Public Service is a smoke free workplace.