AV Event Support Specialist

Position Summary

The AV Events Specialist supports audio production, AV system setup, and live event execution for corporate communications, enterprise meetings, training sessions, and multimedia projects. This role ensures high-quality audio editing, reliable AV system operation, and consistent support for both in-person and hybrid events.

The specialist is responsible for audio engineering, live sound operation, streaming support, equipment maintenance, and event-ready AV infrastructure management. This position actively contributes to improving PCG's AV reliability, technical capabilities, and long-term production workflows.

Key Responsibilities

1.Audio Production & Editing

• Edit, mix, and master audio for corporate video communications, podcasts, interviews, audiocasts, and training content.
• Enhance audio quality through mixing, cleaning, EQ, compression, leveling, and noise reduction.
• Support studio and on-site recording sessions, including proper mic selection, placement, and gain staging.
• Perform A1-level duties during events, including FOH mixing, monitor mixes, and live audio routing.
• Create and manage audio console, show files, snapshots, and presets for recurring events.
• Record multitrack audio for post-production when needed.

2. Live Event & AV Support

• Transport, set up, operate, and troubleshoot AV equipment for meetings, trainings, corporate town halls, and hybrid events.
• Operate digital audio consoles, microphones (wired and wireless), speakers, monitors, projectors, switchers, PTZ cameras, and AV racks.
• Conduct sound checks, RF coordination, input/output verification, and stage patching prior to events.
• Mix and monitor dedicated livestream audio feeds separate from in-room audio when required.
• Support cueing, run-of-show execution, backstage communication, and presenter readiness.
• Set up and operate basic lighting for events, including key lights and panel lighting for presenters and cameras.
• Assist with streaming platforms (Teams Live Events, Vimeo, OBS, or similar).
• Ensure accurate wiring, signal flow, and room configuration based on event designs.
• Manage equipment teardown, safe transport, and post-event organization.

3. AV System Maintenance & Technical Operations

• Perform preventative maintenance, cleaning, diagnostics, and repairs on AV equipment.
• Maintain conference room technology, including cameras, microphones, audio DSPs, switchers, and Teams Rooms/Zoom Rooms endpoints.
• Program or update presets for DSPs, switchers, or control systems (Q-SYS, Crestron, Extron) as needed.
• Assist with AV-over-IP environments and Dante audio networking in system routing and troubleshooting.
• Conduct regular AV system health checks and ensure all hardware is updated, organized, and event-ready.
• Maintain documentation, signal-flow diagrams, equipment maps, and room configuration records.

4. Event Planning, Collaboration & Client Support

• Conduct technical rehearsals with presenters and event stakeholders.
• Provide on-site troubleshooting during events and respond quickly to unexpected technical issues.
• Consult with internal teams on AV needs, equipment recommendations, and room setup options.
• Support runbooks, SOP creation, checklists, and repeatable workflows to improve production consistency.
• Partner with IT, Events, and other internal groups to deliver seamless hybrid and in-person experiences.

Salary range: $59,500-80,000 annual salary plus non-guaranteed annualized bonus program.

Basic Qualifications

• Associate or bachelor's degree in Audio Engineering, AV Technology, or related field-or equivalent professional experience.
• 3-5 Years of Experience in Audio Engineering, AV Technology, or related field
• 20% of position dedicated to travel.
• Proficiency in audio editing platforms such as Adobe Audition, Pro Tools, or Audacity.
• Experience operating digital audio consoles and live sound equipment.
• Strong understanding of AV setup, cabling, signal flow, and troubleshooting.
• Ability to work under pressure and problem-solve quickly during live events.
• Strong organizational skills with the ability to manage equipment and inventory.
• Ability to lift and transport AV equipment safely.

Preferred Qualifications

• Experience with Dante audio networking or AV-over-IP environments.
• Familiarity with video production workflows (e.g., DaVinci Resolve - Fairlight).
• Experience supporting corporate streaming platforms (Teams Live Events, Zoom, OBS, Vimeo).
• AVIXA CTS, Dante Certification, or related industry credentials.

Core Competencies

• Technical Mastery - Deep understanding of audio engineering and AV systems; able to deliver consistent, high-quality results.
• Problem Solving - Quickly diagnoses technical issues and implements solutions under tight timelines.
• Service Orientation - Supports internal partners with professionalism, responsiveness, and reliability.
• Adaptability - Thrives in dynamic environments, shifting seamlessly between studio production and live events.
• Collaboration - Works well with cross-functional teams and communicates clearly during planning and execution.

Why This Role Matters

This role is a strategic investment in PCG's ability to scale multimedia communications, deliver seamless enterprise events, extend equipment lifespan, and expand into more interactive digital experiences. High-quality audio and reliable AV support improve message clarity, employee engagement, training effectiveness, and the overall PCG brand experience.

Benefits

At Performance Contracting, our employees are our greatest asset. We put our people first and are proud to provide a comprehensive benefits package designed to meet the needs of our employees at every stage of life.

In our commitment to fostering an environment where everyone can thrive personally and professionally, we offer:

• Competitive pay
• Incentive bonus plan
• Employee stock ownership plan (ESOP)
• 401(k) retirement savings plan with match
• Medical, prescription drug, dental, and vision insurance plans with flexible spending account option
• Life insurance, AD&D, and disability benefits
• Employee assistance program (EAP)
• Flexible paid time off policy and paid holidays

PCG provides equal employment and affirmative action opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.

PCG is a background screening, drug-free workplace. In accordance with the provisions of Tennessee Code Annotated (T.C.A.), Title 50, Chapter 9, PCG's Drug-Free Workplace Program includes drug and alcohol testing as part of the hiring process and throughout employment, as applicable.

Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

NOTICE TO STAFFING FIRMS, AGENCIES AND EMPLOYMENT VENDORS:

Performance Contracting Group and its affiliates will not accept unsolicited resumes from third party recruiters without a signed Fee Agreement in place AND a candidate has been submitted into our applicant tracking system (Dayforce). Vendor solicitation should be directed to the Corporate Recruitment Department directly; as such, firms that circumvent the required compliant process will be barred from submitting candidates. In the absence of a signed fee agreement AND proper resume submission, PCG does not recognize any claim on a candidate by a third party, will consider unsolicited resumes the property of the company and reserves the right to engage and hire those candidates without any financial responsibility to the third-party vendor.

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