Business Office Manager - Helen Porter Rehabilitation and Skilled Nursing

Make a meaningful impact in healthcare administration while supporting residents, families, and staff in a welcoming and compassionate environment.

Helen Porter Rehabilitation and Nursing Facility, part of the University of Vermont Health Network, is seeking an experienced Business Office Manager to oversee the financial and administrative operations that help our facility thrive. This position is fully on-site in Middlebury, Vermont.

About the Role

As the Business Office Manager, you'll play a key role in supporting our mission to provide exceptional care and service. You'll manage all business office functions-billing, accounting, and coordination with insurers and regulatory bodies-ensuring accuracy, compliance, and smooth day-to-day operations.
This is a highly collaborative position working closely with Porter Medical Center and the UVM Health Network.

What You'll Do

• Oversee all business office and healthcare billing operations for the facility

• Serve as a liaison with insurers, Medicaid, Medicare, and regulatory agencies

• Support financial reporting, compliance, and revenue cycle management

• Provide excellent customer service to residents, families, and staff

• Ensure smooth communication and coordination across departments

What We're Looking For

• 3-5 years of experience in nursing home or healthcare billing

• Strong knowledge of accounting principles and attention to detail

• Proficiency in Microsoft Office (Outlook, Teams, SharePoint)

• Ability to work independently with excellent organizational skills

• Strong written and verbal communication abilities

Preferred Knowledge & Experience

• Familiarity with EPIC software

• Experience with Medicaid, Medicare, Medicare Advantage, Hospice, and commercial insurance billing

• Understanding of healthcare revenue cycle management

Education & Qualifications

• Associate's or Bachelor's degree in a related field, or equivalent combination of education and experience

• Background in finance, accounting, healthcare administration, or regulatory compliance

Why Join Helen Porter?

At Helen Porter Rehabilitation and Nursing Facility, we believe in teamwork, compassion, and continuous learning. As part of the UVM Health Network, you'll enjoy access to a supportive community, growth opportunities, and the chance to make a lasting difference in the lives of our residents every day.