CCRU Infrastructure Supervisor
Job Summary The Department of Medicine, Division of Cardiology has developed a clinical research infrastructure within the Division. The goals are to increase industry-sponsored research, create a system that will assist a physician within the division to operationalize an investigator-initiated study, and to develop a general cardiology cohort study. The purpose of this position is to carry out the needed tasks as a part of ongoing and future clinical and translational research projects in the Division of Cardiology.
The CCRU Infrastructure Supervisor reports to the Cardiology Clinical Research Infrastructure Manager. Under their direction, the Infrastructure Supervisor is responsible for assisting with hiring, supervising, and leading a team of 10-15 clinical research coordinators and potentially 2-3 senior clinical research coordinators. The Supervisor is responsible for assessing workload assignments, direct oversight of data collection and reporting, and clinical trial management to accomplish implementation of protocols within the program that meet federal, state, and institutional policies and guidelines. The Supervisor acts as an advisor to ensure that proper training competencies have been accomplished and that overall workload can be managed safely and accurately. The Supervisor advises the Clinical Research Infrastructure Manager of all resource allocation and data management issues. This includes working closely with the department's financial team to ensure adequate study funds are allocated and payments from study sponsors are reconciled. The final salary and offer components are subject to additional approvals based on UC policy. Your placement within the salary range is dependent on a number of factors including your work experience and internal equity within this position classification at UCSF. For positions that are represented by a labor union, placement within the salary range will be guided by the rules in the collective bargaining agreement. The salary range for this position is $164,300 - $399,100 (Annual Rate). To learn more about the benefits of working at UCSF, including total compensation, please visit: https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html Department Description The Department of Medicine, Division of Cardiology has established a comprehensive, multi-layered clinical research infrastructure to support and expand the Division's research mission. This infrastructure supports industry-sponsored research, facilitates investigator-initiated studies, and advances a general cardiology cohort study, while offering clear opportunities for professional growth in clinical research operations and leadership.
The CCRU Infrastructure Supervisor supports these objectives across ongoing and future clinical and translational research projects within the Division of Cardiology.
Reporting to the Cardiology Clinical Research Infrastructure Manager, the CCRU Infrastructure Supervisor assists with hiring, supervising, and leading a team of 10-12 clinical research coordinators and up to 2-3 senior coordinators. The Supervisor oversees workload distribution, data collection and reporting, and clinical trial operations to ensure protocols are implemented in compliance with federal, state, and institutional requirements. The Supervisor serves as a mentor and advisor to staff, ensuring required training competencies are met and workloads are managed safely and accurately. The role also includes advising the Infrastructure Manager on staffing, resource allocation, and data management needs, and working closely with the department's research finance team to ensure appropriate allocation of study funds and reconciliation of sponsor payments. Required Qualifications
- Bachelor's degree in a science field, and 2 years related experience in a research setting, either in a laboratory or clinical setting, or equivalent combination of education and relevant experience
- Demonstrated ability to develop recruitment strategies in complex environments and differing patient pools, independently identifying recruitment leads, implementing new strategies, and continually adjusting strategies to meet current recruitment goals.
- In-depth knowledge of clinical trials, protocols, FDA regulations, and complex visit structures.
- Project management skills to oversee the administrative operations of the clinical trials program; knowledge of strategies for recruiting human subjects.
- Exceptional analytical skills to evaluate the importance and urgency of problems; excellent demonstrated interpersonal, verbal, and written communication skills.
- Demonstrated project management skills. Ability to effectively manage multiple priorities, prioritize projects and meet the demands of a fast-paced and dynamic work environment. Adaptable to quickly changing priorities.
- Demonstrated experience managing people with a wide range of educational backgrounds and skills.
- Demonstrated management and conflict resolution skills to effectively lead and motivate others.
- Demonstrated experience in training others in the field of research.
- Strong communicator; includes verbal and written, active listening, critical thinking, persuasiveness, advising and counseling skills. Clear and concise communicator. Ability to influence and negotiate.
- Excellent interpersonal skills, including but not limited to: problem-solving, teamwork development, leadership, mentorship. Interpersonal skills to effectively motivate others. Works well with others to achieve common goals. Ability to cultivate relationships with multiple stakeholders at various levels of administration.
- Demonstrated ability to analyze complex and non-routine issues requiring innovative solutions.
- Demonstrated ability to operate effectively in a changing organizational and technological environment.
- Demonstrated ability to assess and respond to audit risk; ability to develop project plans/schedules and motivate team to meet deadlines.
- Demonstrated ability to interpret and apply policies and regulations.
- Significant project and clinical trial management experience or progressively responsible experience in a related position including regulatory and compliance responsibilities.
- Fluency in spreadsheet software; ability to develop complex spreadsheets independently; demonstrated skills in audit preparation, execution, and follow-up
Preferred Qualifications
- Advanced degree preferred
- Completion of an educational program in clinical trial management which offers a certification
- 2-3 years' experience with industry clinical trials as a CRA
- Prior experience in clinical research in various areas of Cardiology
- Prior experience with UCSF, clinical trial billing, and institutional policies for study compliance and regulation
- Prior experience working with OnCore, EPIC (APEX), and other data management systems
- Experience in risk management regarding study subjects, federal and non-federal sponsors and regulating bodies.
- Experience with grant application procedures, personnel documentation, contract generation and subcontracting, preferably at UCSF
- 3 or more years of supervisory experience
- Clinical Trial Professional certification from a professional society within one year in position.
About UCSF The University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate-level education in the life sciences and health professions, and excellence in patient care. It is the only campus in the 10-campus UC system dedicated exclusively to the health sciences. We bring together the world's leading experts in nearly every area of health. We are home to five Nobel laureates who have advanced the understanding of cancer, neurodegenerative diseases, aging and stem cells. Pride Values UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence - also known as our PRIDE values.
In addition to our PRIDE values, UCSF is committed to equity - both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available at diversity.ucsf.edu
Join us to find a rewarding career contributing to improving healthcare worldwide. Equal Employment Opportunity The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law. Job Code and Payroll Title 009548 CLIN RSCH SUPV 1 Job Category Research and Scientific Bargaining Unit 99 - Policy-Covered (No Bargaining Unit) Location San Francisco, CA Campus Parnassus Heights (SF) Additional Shift Details M-F, 8:30-5:00 PM |
University of California - San Francisco Campus and Health
Jan 08, 2026